Sales Development Representative (SDR)

Description Position Summary: Payroll Partners is a growing, locally owned payroll and Human Capital Management (HCM) firm serving Northern Kentucky and Southern Ohio. We are expanding our inside sales team and are looking for Sales Development Representatives (SDRs) who want to build a long-term career in professional payroll and HR sales. This is an entry-level, in-office inside sales role designed for motivated individuals who enjoy talking with people, learning business fundamentals, and helping organizations stay compliant with payroll and employment regulations. You MUST live in the Greater Cincinnati area. Our sales philosophy is built around education, service, and trust — not high-pressure tactics. SDRs focus on sharing valuable information, identifying businesses that need help, and setting up high-quality discovery meetings for our sales team. Requirements Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Other duties may be assigned. · Prospect into targeted outbound campaigns during normal business hours · Connect with business owners and office leaders to share helpful payroll and HR compliance insights · Set and confirm qualified discovery meetings for Payroll Partners Sales Executives · Maintain accurate activity tracking and notes in Zoho CRM · Follow structured scripts and talk tracks focused on value and service, not aggressive objection handling · Maintain consistent outreach through phone, email, and follow-up touches · Collaborate closely with sales leadership and teammates to improve messaging and results · Represent Payroll Partners professionally to prospects and the community · Participate in ongoing coaching, training, and sales development · Support company growth goals by contributing to new client acquisition PERFORMANCE FACTORS: The performance factors described here are core abilities that will contribute to the incumbent successfully carrying out the assigned duties and responsibilities of this position and meeting the performance objectives of the key accountabilities. · Self-Management: The ability to prioritize and complete tasks to deliver desired outcomes within allotted time frames. Independently pursues business objectives in an organized and efficient manner; prioritizes activities as necessary to meet job responsibilities; maintains required level of activity toward achieving goals without direct supervision; minimizes workflow disruptions and timewasters to complete high quality work within a specified time frame. Problem Solving : The ability to identify key components of a problem to formulate a solution or solutions. Analyzes all data related to a problem; divides complex issues into simpler components to achieve clarity; selects the best options available to solve specific problems; applies all relevant resources to implement suitable solutions. Learning : Proactively seeks new knowledge and understanding of relevant regulations and laws. Client Focus: A commitment to client satisfaction. Consistently places a high value on client and all issues related to client; objectively listens to, understands, and represents client feedback; anticipates client needs and develops appropriate solutions; meets all promises and commitments made to clients. Flexibility: The ability to readily modify, respond to and integrate change with minimal personal resistance. Adapts effectively to changing plans and priorities; demonstrates the capacity to handle multiple tasks at one time; deals comfortably with ambiguity; adjusts preset plans as necessary with minimal resistance Diplomacy and Tact/ Empathetic Outlook: The ability to treat others fairly, regardless of personal biases or beliefs. Maintains positive relationships with others through treating them fairly; demonstrates respect for others; understands and values differences between people; respects diversity in race, national origin, religion, gender, lifestyle, age, and disability. Teamwork: The ability to cooperate with others to meet objectives. Discards personal agenda to cooperate with other team members in meeting objectives; contributes positively and productively to team projects; builds and sustains a trust relationship with each member of the team; supports other team members and team decisions. Skills/Abilities: · Strong communication and listening skills · Team-oriented mindset · Coachable and open to learning · Organized with good follow-up habits · Motivated by goals and personal growth · Values helping people over hard selling Education/Experience: · High school diploma or equivalent. · College degree is preferred. · At least 1 year of prospecting experience is preferred in a similar role is required. Roles in cell phone/wireless sales are preferred. · Excellent verbal and written communication skills, proficient with computers the internet keyboarding and ten key typing. · Door-to-door or field sales roles. · Hospitality or service industries with sales exposure. · Banking or financial services customer-facing roles. · Early career professionals are looking for a stable, professional sales path. · Clean driving record and valid insurance is required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position is considered to have light physical demands that require the incumbent to communicate orally, hear at a conversational level and perform job tasks requiring the use of a telephone, fax, and computer. While performing the duties of this job, the employee will be required to continuously (67 to 100% time on job) perform keying functions, grasp and pinch to write. The employee frequently (80% time on job) will be required to stand, walk, and sit. Occasionally (20% time on job), the employee will be required to reach out, twist and stoop. In rare instances the employee will be required to kneel, squat, climb a ladder and crawl. The lifting and carrying requirements of the job require the employee to frequently (34-66% of the time) lift and carry up to 20 pounds and occasionally lift and carry up to 35 pounds. WORK ENVIRONMENT: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The incumbent will constantly work (more than 75% time) indoors in an office environment.