Sales Development Representative, New York

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. As a Sales Development Representative, you will be responsible for building pipeline through outbound prospecting and inbound qualification, generating qualified leads that support the growth of the company. Responsibilities Grow Cresta’s customer list through personalized emails, calls, and creative social media outreach Write effective and compelling messaging to engage targeted accounts Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta Partner with account executives to help generate meetings and sales pipeline Create and prioritize target account and contact lists Conduct high level conversations with executives in prospect accounts Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated Assist with drafting sales pitches, presentations, reference material, and other documents as required Skills Bachelor's degree in Business, Marketing, Communications, or related field Ability to work in a time-sensitive and high-volume environment Highly competitive personality A positive attitude: You're a team player and you're resilient in the face of challenges Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it Strong organizational skills with ability to effectively prioritize Articulate with strong business acumen You're a clear, concise, and compelling storyteller across written, verbal, and visual 1+ years prior sales experience (within a Software/High Tech company highly preferred) Benefits Comprehensive medical, dental, and vision coverage with plans to fit you and your family Flexible PTO to take the time you need, when you need it Paid parental leave for all new parents welcoming a new child Retirement savings plan to help you plan for the future Remote work setup budget to help you create a productive home office Monthly wellness and communication stipend to keep you connected and balanced In-office meal program and commuter benefits provided for onsite employees Company Overview Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service. It was founded in 2017, and is headquartered in Palo Alto, California, USA, with a workforce of 201-500 employees. Its website is