Sales Development Representative / Lead Response Specialist
Job Description:
• Respond promptly to inbound leads via phone calls, email, and website inquiries
• Conduct outbound follow-ups with warm and cold leads
• Maintain consistent communication to keep prospects engaged
• Assess and qualify leads based on: Budget, Company size, Location, Timeline
• Identify high-quality opportunities and escalate to the sales team
• Schedule calls, demos, or consultations for the sales team
• Ensure all meetings are properly coordinated and confirmed
• Prepare and send quotes, proposals, and product/service information
• Ensure accuracy and professionalism in all outbound materials
• Log all interactions, notes, and updates in the CRM system
• Maintain clean, accurate, and up-to-date lead records
• Provide a professional, consistent, and positive experience for all prospects
• Act as a reliable first point of contact for incoming inquiries
Requirements:
• 2+ years of experience in sales support, lead generation, or customer service (preferred)
• Strong written and verbal English communication skills
• Comfortable handling phone calls, emails, and CRM systems
• Highly organized with strong attention to detail
• Proven ability to manage multiple leads and follow-ups simultaneously
• Reliable, responsive, and process-driven
• Experience in B2B or B2C sales environments (preferred)
• Familiarity with CRM tools such as HubSpot, Salesforce, or Zoho
• Understanding of sales pipelines, lead stages, and conversion tracking
• Strong follow-up discipline and time management skills
Benefits:
• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!
• Respond promptly to inbound leads via phone calls, email, and website inquiries
• Conduct outbound follow-ups with warm and cold leads
• Maintain consistent communication to keep prospects engaged
• Assess and qualify leads based on: Budget, Company size, Location, Timeline
• Identify high-quality opportunities and escalate to the sales team
• Schedule calls, demos, or consultations for the sales team
• Ensure all meetings are properly coordinated and confirmed
• Prepare and send quotes, proposals, and product/service information
• Ensure accuracy and professionalism in all outbound materials
• Log all interactions, notes, and updates in the CRM system
• Maintain clean, accurate, and up-to-date lead records
• Provide a professional, consistent, and positive experience for all prospects
• Act as a reliable first point of contact for incoming inquiries
Requirements:
• 2+ years of experience in sales support, lead generation, or customer service (preferred)
• Strong written and verbal English communication skills
• Comfortable handling phone calls, emails, and CRM systems
• Highly organized with strong attention to detail
• Proven ability to manage multiple leads and follow-ups simultaneously
• Reliable, responsive, and process-driven
• Experience in B2B or B2C sales environments (preferred)
• Familiarity with CRM tools such as HubSpot, Salesforce, or Zoho
• Understanding of sales pipelines, lead stages, and conversion tracking
• Strong follow-up discipline and time management skills
Benefits:
• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!