Sales Development Representative (Australia, Queensland)
About Responsive Responsive, formerly RFPIO, is the market leader in a growing category of SaaS solutions called Strategic Response Management. More than 2,000 customers, including Google, Microsoft, Blackrock, T.Rowe Price, Adobe, Amazon, Visa and Zoom, are using the Responsive platform to manage business critical responses -including bids, questionnaires, assessments, and trust centers - that impact nearly half of a company's revenue. More than 35% of cloud SaaS leaders and more than 20 of the Fortune 100 standardize on Responsive, and the company has been voted "best in class" by G2 for 24 quarters straight. Customers have used Responsive to close more than $750B in transactions to-date. To learn more , visit responsive.io . About the Role If you are looking to develop your career in B2B SaaS sales and thrive off of a fast-paced, collaborative culture where you can make an impact, you may be a fit for this position within the Responsive team. Responsive is the leading Strategic Response Management platform on the market. Voted best in class by G2, Software Advice, and rated a top place to work on Glassdoor, working at Responsive is rewarding, challenging, and fun! The Sales Development Representative (SDR) team is the primary driver of new business opportunities at Responsive. Each SDR plays a key role in the lead-to-pipeline process through outbound opportunity generation and inbound lead qualification. The primary focus of an SDR is to introduce qualified prospects to their Account Executive counterparts. Responsive’s sales team is a revenue-driving team in a high-growth SaaS company. An effective SDR will understand the company’s vision, goals, and strategy. You will maintain up-to-date knowledge of the Response Management market. As a part of the sales development team, you will leverage messaging and collateral, conduct research, and perform multi-channel outreach activities to nurture and qualify leads that will convert to opportunities, and ultimately new customers. SDRs should be comfortable communicating across a variety of channels including email, phone, and social media. Essential Functions Generate qualified opportunities at target accounts with outbound prospecting Share market feedback with Account Executives and Sales Development teams Prospect into target accounts through calls, emails, and social outreach Qualify inbound leads and identify potential opportunities Schedule meetings for Account Executives Follow structured outreach sequences and messaging frameworks Learn how to research accounts and identify key decision-makers Maintain accurate activity tracking in Salesforce and Outreach Collaborate with your team to hit shared goals Knowledge & Skills Familiarity with sales technology including Salesforce CRM, Outreach, LISN, Zoominfo, 6Sense, and Demodesk Strong communication skills (written and verbal) Positive attitude and willingness to learn Ability to handle rejection and stay motivated Strong work ethic and accountability Comfort working in a fast-paced, metrics-driven environment Qualifications Bachelor’s degree or equivalent experience preferred 1+ years of professional experience (sales, customer service, or similar) Strong written and verbal communication skills Comfortable working in a metrics-driven, fast-paced environment Demonstrated ability to handle rejection and stay motivated Highly coachable with a willingness to learn and apply feedback Strong organizational skills and attention to detail Additional Information Responsive uses a market-based compensation philosophy. A candidate’s starting base salary will be determined by the specific responsibilities of the role, as well as job-related skills, experience, qualifications, location, and current market trends. The compensation range for this role is $110,000 - $120,000 AUD On-Target Earnings (base + commissions), depending on experience and location. Our recruiting team will provide details on the applicable range as well as other benefits based on your location during the hiring process. Responsive embraces a global flexible workforce model with offices in Dallas, TX, Kansas City, MO, Coimbatore, India and Dublin, Ireland. For this role, candidates must be located in Australia. Relocation and visa support is not available for this position. Our Values: Delight customers We’re lucky to partner with the world’s biggest brands and best customers. They all play an integral role in mapping our future. When it comes to listening and solving their biggest challenges, we’re Responsive. Be agile & nimble At Responsive, our people, products and processes are constantly evolving. Our simple formula is to be agile and nimble. We’re not afraid to try something new or pivot when we see a better solution. Get it done Whether it’s adding a new feature, onboarding a new customer, or crafting a solution that adds extra value — we’re all motivated to get it done. GID is one of our core tenets and impacts everything we do. Give back time Efficiency is central to our company spirit, because finding ways to focus on what’s most important is essential to our innovation. We also truly care about what really matters to our customers and teams. S4 We have a simple saying, “If you see something, you say something (S4).” At Responsive, we celebrate people who are critical, thoughtful thinkers who just want to make things better. Here, your input matters. At Responsive, our values are the foundation of who we are—and we’re equally committed to cultivating a diverse and inclusive culture that reflects and respects the richness of our global community. We welcome individuals of all backgrounds, including different cultures, ethnicities, ages, races, national origins, genders, sexual orientations, religions, and abilities, to apply for our open roles. If you share our commitment to an inclusive workplace and believe you’d thrive on our team, we’d love to hear from you!