Sales Development Representative

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. As a Sales Development Representative, you will engage with prospects and customers to showcase the value of Intercom, laying the foundation for the sales process and contributing to the overall success of the sales team.ResponsibilitiesEngaging with potential and current customers to assess mutual fit via Intercom Inbox, phone, email & LinkedinMulti-tasking fast paced conversations while maintaining an engaging and positive experience for Intercom’s potential customersWorking closely with Account Executives to build pipeline and drive dealsMaintaining an up-to-date knowledge of our product and the value we can provide our customersWorking with cross-functional partners to continuously better our workflowsEngaging in team development and mentoringSkillsExcellent written and verbal communicationExceptional listening skills & the ability to take quick action on what you've learnedStrong organization and time managementIntellectual curiosity and problem solvingCollaborative and coachableHighly motivated and self-drivenBachelor's Degree preferred0-3 years of work experience (Sales and/ SaaS experience is a +)Familiarity with these systems and tools - SFDC, Outreach, Chilipiper, Linkedin Sales Navigator, Gong, Vidu, Google SuiteBenefitsCompetitive salary and meaningful equityComprehensive medical, dental, and vision coverageRegular compensation reviews - great work is rewarded!Flexible paid time off policyPaid Parental Leave Program401k plan & matchIn-office bicycle storageFun events for Intercomrades, friends, and family!Company OverviewIntercom is a software company that creates modern customer service software that redefines how businesses support their customers. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.intercom.com/.Company H1B SponsorshipIntercom has a track record of offering H1B sponsorships, with 2 in 2025, 8 in 2024, 4 in 2023, 5 in 2022, 5 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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