Sales Development Representative

BigCommerce is a company focused on empowering businesses through an open, AI-driven commerce ecosystem. They are seeking a Sales Development Representative to manage outbound prospecting, qualify leads, and create opportunities for Account Executives while contributing to pipeline growth and maintaining CRM data.ResponsibilitiesOwn outbound prospecting across a defined territory — researching accounts, identifying the right contacts, and executing multi-channel outreach (phone, email, LinkedIn)Book and hand off meetings for AEs — with clear context, confirmed fit, and a warm transitionMaintain a high-quality, up-to-date CRM with next steps, notes, and accurate pipeline dataContribute to sequence and messaging improvement by sharing what’s working and flagging what isn’tHit and exceed monthly targets for meetings booked, opportunities created, and pipeline sourcedWork alongside an Account Executives and their targeted account list, collaborating on specific vertical outreach strategiesNetwork with partners to develop joint campaigns — owning the outreach, follow-up, and meeting creation that comes from those relationshipsAttend events and trade shows with a full-cycle approach — executing pre-event meeting bookings and structured post-event follow-ups to convert attendance into pipelineSkills6+ months of SDR or outbound sales experience with a consistent track record of hitting pipeline targetsA structured approach to prospecting — you use research, prioritize accounts thoughtfully, and follow up with intentStrong communication skills: clear, confident, and concise — whether on the phone, in an email, or on a voicemailResilience and emotional consistency — you bounce back quickly and don't let a rough morning derail your afternoonGenuine coachability — you seek feedback, apply it quickly, and see every conversation as a chance to improveHealthy competitiveness — you want to win and help the team win, without the egoProcess discipline — you follow up when you say you will, maintain your CRM without being asked, and respect systemsAmbition to grow — you're building toward AE or a broader sales career and you treat this role as the foundationSalesforce and Outreach — our primary CRM and sales engagement platform preferredAI prospecting and productivity tools such as Actively AI, ChatGPT, and ClaudeIntent and tech-stack intelligence tools such as 6sense and WappalyzerG Suite (Gmail, Docs, Sheets, Calendar)Familiarity with SaaS and/or ecommerce — able to speak credibly about common business challenges in these spacesPrevious SDR experience working alongside and collaborating with an AE or ADB2B/Manufacturing experienceCompany OverviewBigCommerce is a SaaS provider for merchants running online businesses. It was founded in 2009, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is http://www.bigcommerce.com.



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