Sales Development Representative

Kustomer is the industry leading conversational CRM platform perfecting every customer experience. As a Sales Development Representative (SDR), you will support the Kustomer sales effort by prospecting and sourcing potential decision makers, engaging with leads, and working closely with the sales and marketing teams.ResponsibilitiesEngaging with potential prospects over email and phone to qualify and set appointments for the account executivesIdentifying target customers for Kustomer through email, phone, and social channelsMaintaining active engagement with leads through informed, creative follow-upsResearching and developing prospective accountsWorking closely with account executives to identify qualified accounts and define strategies for outreachPartnering with marketing to deliver proper messaging and identify the best target market segmentsAchieving quarterly quotas for developed leads and closed SalesMay involve handling sensitive personal dataSkills6 months of inbound/outbound sales experience (may include internships), previous work with sales/startups preferredYou are able to quickly engage potential customers over email, phone, and in personYou're clear, concise, and accurate in your communications, both written and verballyYou're excited by AI and quickly mapping them to Sales processesYou possess grit and don't shy away from rejectionYou're hungry to progress your careerYou know how to effectively manage your time to complete objectivesYou have experience being accountable to metrics, often exceeding themYou thrive in a high-energy team environmentBenefits100% healthcare coverage401KWiFi and Mobile reimbursementGenerous vacation policyPensionSupplemental health insuranceOther perksCompany OverviewKustomer is an omnichannel Software-as-a-Service (SaaS) CRM platform specializing in customer service. It was founded in 2015, and is headquartered in Short Hills, New Jersey, USA, with a workforce of 201-500 employees. Its website is https://www.kustomer.com.



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