Sales Development Representative

Zendesk is a company focused on enhancing customer service experiences, and they are seeking an energetic Inbound Sales Development Representative to join their Sales team. The role involves calling and qualifying leads, creating opportunities in Salesforce, and achieving sales metrics while contributing to a positive team environment. Responsibilities Promptly follow up on leads who’ve expressed interest in Zendesk (trial, demo, contact form leads) Complete qualification calls to identify prospect needs Create opportunities in Salesforce and schedule quality meetings with Account Executives Focus on building a great team environment for a fun and energetic atmosphere Achieve and exceed weekly/monthly metrics and quota (calls, meetings, opportunities, etc) Skills Active listener with the ability to gather customer requirements and connect them to the Zendesk solution Ability to multi-task, prioritize, and manage time effectively Excellent verbal and written communications skills Willingness and desire to work in a fast-paced and high growth environment with lots of change Passion for sales and technology and eagerness to learn Goal-oriented team player Bachelor's degree Transferable sales, customer facing, or internship experience Demonstrated success in meeting monthly targets Benefits Bonus Benefits Related incentives Company Overview Zendesk develops a customizable customer service platform for organizations. It is a sub-organization of Hellman & Friedman. It was founded in 2007, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is Company H1B Sponsorship Zendesk has a track record of offering H1B sponsorships, with 6 in 2026, 50 in 2025, 69 in 2024, 37 in 2023, 92 in 2022, 93 in 2021, 44 in 2020. Please note that this does not guarantee sponsorship for this specific role.