Sales Development Representative

This is a remote position. About the Role This is a high-activity, phone-led role focused on generating qualified appointments for our Field Sales team. You’ll spend your day speaking to merchants, introducing Modern World, our products and services, and asking engaging, well-structured questions about their current payment provider. Your objective is clear: ü Create quality, sales-ready appointments — every day. You won’t be closing deals yourself. Instead, you’ll be opening doors, uncovering opportunity, and handing well-qualified conversations over to the Field Sales team to convert. If you enjoy talking to people, asking smart questions, and being rewarded for consistent effort, this role will suit you perfectly. Responsibilities · Make outbound cold calls to merchants using company-provided data · I ntroduce Modern World Business Solutions clearly and confidently · Ask engaging discovery questions around current payment suppliers, pricing, and pain points · Identify decision-makers within target businesses · Generate and book qualified appointments for the Field Sales team · Maintain a strong daily call and activity volume · Accurately update and manage activity within the CRM · Work closely with Field Sales to maximise appointment quality and conversion · Continuously build knowledge of the payments sector and merchant needs Requirements Essential: · Proven appointment-setting or telesales experience · Confidence making cold calls and handling objections · A proactive, resilient mindset — you don’t wait for opportunity, you create it · Strong attention to detail and accurate CRM usage · Experience within payments, merchant services, or financial services Personal qualities that matter: · Hungry, driven, and motivated by results · Ethical, polite, and professional on every call · Curious — you enjoy asking questions and listening properly · Consistent — you understand success comes from daily activity Benefits At MWBS, you’re not just dialling numbers — you’re a key part of our growth engine. We offer: · OTE £39,200 per annum (uncapped commission) · 22 days annual leave plus bank holidays · Health Cash Plan · Pension scheme · Company socials · Clear progression opportunities within sales ​ Most importantly, you’ll be trusted, supported, and measured on meaningful activity and outcomes — not micromanagement.