Sales Development Representative

Trainual is hiring a Sales Development Representative who turns curiosity into conversation and conversations into pipeline. This role focuses on inbound lead qualification and conversion, ensuring prospective customers receive a fast, helpful, and thoughtful first experience with Trainual. Responsibilities Inbound lead qualification. Review and evaluate demo requests, contact forms, and other inbound signals to determine fit, urgency, and opportunity quality Real-time prospect engagement. Connect quickly with prospective customers via email, phone, and chat to gather key qualification information Opportunity routing. Ensure qualified prospects are directed to the right Account Executive with the right context Follow-up management. Nurture leads that require additional information or timing before scheduling a meeting Next-step clarity. Every inbound interaction should result in a clear next step — for both the prospect and the sales team Technology-driven prospecting. Use modern tools to build targeted account lists that identify the right companies and decision-makers Conversation oversight. Review and guide AI-generated conversations to ensure they stay helpful, accurate, and aligned with our qualification standards Pattern recognition. Identify trends in questions, objections, or qualification gaps across inbound conversations Workflow improvement. Provide feedback that improves automation responses, routing logic, and qualification workflows Partner ecosystem prospecting. Engage organizations within identified partner segments Partner referral qualification. Respond quickly to partner-generated leads and assess opportunity quality Community engagement. Participate in conversations with partner networks where Trainual may be a fit Partner lead follow-up. Ensure every referral receives fast, thoughtful outreach Opportunity routing. Connect qualified partner opportunities with the Strategic Partnerships leader Skills You're fast, curious, and people-oriented You're a great conversational qualifier You move quickly without losing the human touch You're comfortable working alongside AI tools You care about quality You'll manage and qualify inbound interest across multiple channels Your goal: turn high-intent interest into well-qualified demos Inbound lead qualification Real-time prospect engagement Opportunity routing Follow-up management Next-step clarity Technology-driven prospecting Conversation oversight Pattern recognition Workflow improvement Partner ecosystem prospecting Partner referral qualification Community engagement Partner lead follow-up Opportunity routing We're looking for someone who combines great communication skills with strong judgment when evaluating opportunities 1 to 3 years of SaaS SDR or BDR experience Inbound conversation experience CRM discipline Modern sales tools Multi-channel communication Operational curiosity Strong judgment AI-assisted sales tools Partner ecosystem exposure Campaign insight Benefits Stock options Benefits All of our brag-worthy culture perks Company Overview Trainual is a software platform that helps businesses build playbooks to train and grow their team. It was founded in 2018, and is headquartered in Scottsdale, Arizona, USA, with a workforce of 51-200 employees. Its website is