Sales Development Lead
This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.
Our client is a growing flooring and remodeling company focused on building and scaling outbound sales initiatives, improving lead follow-up processes, and establishing stronger customer outreach systems as the business continues expanding.
Location
Fully Remote | 9 AM - 5 PM EST
Role Overview
The Sales Development Lead will help manage outbound outreach, lead qualification, appointment setting, and pipeline organization while supporting leadership in developing scalable outbound sales systems and processes.
This role requires someone with strong outbound sales experience, confidence handling customer conversations, and experience building or improving lead generation and follow-up workflows. The ideal candidate is organized, proactive, KPI-driven, and comfortable operating in a fast-paced environment.
Key Responsibilities
Outbound Outreach & Lead Generation
Conduct outbound outreach through phone, SMS, and email
Follow up with inbound inquiries, old leads, and pending estimates
Qualify prospects and schedule appointments
Maintain consistent communication throughout the sales pipeline
Sales Process & Workflow Development
Help establish outbound sales systems and workflows
Assist with scripting, follow-up structures, and lead management processes
Track KPIs and outreach performance metrics
Support leadership in building scalable sales operations
CRM & Pipeline Management
Maintain accurate CRM records and lead tracking
Organize follow-ups and customer communication
Ensure visibility and consistency across the sales pipeline
Qualifications
Experience
2+ years of experience in outbound sales, SDR, appointment setting, or call center environments
Experience with cold calling and lead qualification
Experience helping improve or build sales workflows preferred
Skills
Strong verbal English communication skills
Organized and KPI-focused mindset
Confidence handling outbound conversations
Strong follow-up and relationship-building abilities
Ability to work independently in fast-paced environments
Experience using CRM systems, Odoo CRM, dialers, Google Workspace, OpenPhone, or Aircall preferred
What Success Looks Like
Consistent outbound outreach and lead follow-up
Improved appointment booking and response rates
Organized and scalable sales workflows
Increased pipeline visibility and customer engagement
Opportunity
This is an exciting opportunity to help build and improve outbound sales operations within a growing company. The right candidate will play a key role in helping leadership create scalable outreach systems, improve lead conversion, and support continued business growth while contributing directly to the company’s sales infrastructure and customer engagement strategy.
Application Process:
To be considered for this role these steps need to be followed:
Fill in the application form
Record a video showcasing your skill sets
Apply To This Job
Our client is a growing flooring and remodeling company focused on building and scaling outbound sales initiatives, improving lead follow-up processes, and establishing stronger customer outreach systems as the business continues expanding.
Location
Fully Remote | 9 AM - 5 PM EST
Role Overview
The Sales Development Lead will help manage outbound outreach, lead qualification, appointment setting, and pipeline organization while supporting leadership in developing scalable outbound sales systems and processes.
This role requires someone with strong outbound sales experience, confidence handling customer conversations, and experience building or improving lead generation and follow-up workflows. The ideal candidate is organized, proactive, KPI-driven, and comfortable operating in a fast-paced environment.
Key Responsibilities
Outbound Outreach & Lead Generation
Conduct outbound outreach through phone, SMS, and email
Follow up with inbound inquiries, old leads, and pending estimates
Qualify prospects and schedule appointments
Maintain consistent communication throughout the sales pipeline
Sales Process & Workflow Development
Help establish outbound sales systems and workflows
Assist with scripting, follow-up structures, and lead management processes
Track KPIs and outreach performance metrics
Support leadership in building scalable sales operations
CRM & Pipeline Management
Maintain accurate CRM records and lead tracking
Organize follow-ups and customer communication
Ensure visibility and consistency across the sales pipeline
Qualifications
Experience
2+ years of experience in outbound sales, SDR, appointment setting, or call center environments
Experience with cold calling and lead qualification
Experience helping improve or build sales workflows preferred
Skills
Strong verbal English communication skills
Organized and KPI-focused mindset
Confidence handling outbound conversations
Strong follow-up and relationship-building abilities
Ability to work independently in fast-paced environments
Experience using CRM systems, Odoo CRM, dialers, Google Workspace, OpenPhone, or Aircall preferred
What Success Looks Like
Consistent outbound outreach and lead follow-up
Improved appointment booking and response rates
Organized and scalable sales workflows
Increased pipeline visibility and customer engagement
Opportunity
This is an exciting opportunity to help build and improve outbound sales operations within a growing company. The right candidate will play a key role in helping leadership create scalable outreach systems, improve lead conversion, and support continued business growth while contributing directly to the company’s sales infrastructure and customer engagement strategy.
Application Process:
To be considered for this role these steps need to be followed:
Fill in the application form
Record a video showcasing your skill sets
Apply To This Job