Sales Associate I

Zimmer Biomet is a global medical technology leader dedicated to enhancing patient mobility. The Sales Associate I role provides technical, clinical, and logistical support to the sales team and healthcare providers, while building foundational expertise in the company's products and ensuring high customer satisfaction during surgical cases.ResponsibilitiesAttends and participates in weekly and monthly sales team meetings as a valuable contributorBuilds strong relationships with key surgeons and continue to drive knowledge and expertise to cover prioritized Zimmer Biomet and MedTech products through procedures with clinical proficiencySupports the sales team by providing excellent customer service and support, identifying customer buying signals, gather competitive intelligence, and looking for opportunities to upsell or cross with existing customersCoordinates surgery schedule including templating for cases, requests implants and instruments through SMSPost-procedure ensures all Zimmer Biomet products used are properly accounted for billing inventory replenishmentProvide on-site and remote clinical support, education training with a problem-solving mindset to surgeons and OR staffAssist in implementing and integrating medical devices or clinical solutions into clinical practiceAct as a product expert, delivering technical support during procedures, demonstrations, and evaluationsCollaborate with sales and marketing teams to support product launches and customer engagement initiativesGather clinical feedback from end-users and relay insights to internal teams for product development and improvementSupport clinical trials, including site initiation, training, monitoring, and documentation as neededEnsure compliance with regulatory and ethical standards in all clinical interactionsProvides after hour and/or evening case coverage and add on case coverage for team and/or territoryIncludes weekend and on-call case coverage and add on case coverage for team and/or territoryCollaborate with and provide sales support for team and/or territory, which includes the transportation of Zimmer Biomet instruments and implants for day, evening, add on or weekend casesRemains attentive to detail to ensure implants and instruments are accurate, clean, and complete, reviews surgical plans thoroughly before each case, and prevents costly errors through prep and vigilanceStrictly adheres to all policies and SOPs regarding the interaction with HCP (Health Care Professionals), product handling and complaints, expense reporting, sales activities and trainingSkillsA minimum of an associate's degree, medical certification, or equivalent education and experience is required0-2 years of sales or sales service experience in medical device or surgicalMust be mobile and willing to travelWilling and capable of carrying weights up to 50 lbsFoundational knowledge of orthopedic surgical protocols, instrumentation, and sterile techniquesEffective verbal and written communication, translating technical knowledge into practical guidanceDisplays professionalism and presence through a composed, confident, and respectful demeanor in clinical settingsBuilds trust and credibility with clinical staff and surgeonsAttention to detail in reviewing surgical plans, prepping instruments, and ensuring case accuracyStrong team orientation and collaboration with sales reps, hospital staff, and peersOrganizational skills to manage multiple facilities, priorities, and documentationProactive in preparation, including reviewing case schedules and equipment readinessRemains adaptable and learning focused by quickly learning new products, procedures, technologies, adjusting to surgeons' preferences and variations, and embracing feedback to improve clinical acumen continuouslyCommunicate clearly in verbal and written form in EnglishEffective verbal and written communication, translating technical knowledge into practical guidanceDisplays professionalism and presence through a composed, confident, and respectful demeanor in clinical settingsBuilds trust and credibility with clinical staff and surgeonsAttention to detail in reviewing surgical plans, prepping instruments, and ensuring case accuracyStrong team orientation and collaboration with sales reps, hospital staff, and peersOrganizational skills to manage multiple facilities, priorities, and documentationProactive in preparation, including reviewing case schedules and equipment readinessRemains adaptable and learning focused by quickly learning new products, procedures, technologies, adjusting to surgeons' preferences and variations, and embracing feedback to improve clinical acumen continuouslyBenefitsDevelopment opportunitiesRobust employee resource groups (ERGs)Flexible working environmentLocation specific competitive total rewardsWellness incentivesCulture of recognition and performance awardsCompany OverviewZimmer Biomet is a medical device manufacturing company that offers orthopedic reconstructive, spinal, and trauma devices. It was founded in 1927, and is headquartered in Warsaw, Indiana, USA, with a workforce of 10001+ employees. Its website is https://www.zimmerbiomet.com/en.