Sales and Service Technician

Groundworks is the leading provider of Foundation Repair and Water Management solutions. The Service Technician is responsible for partnering with customers to inspect and service existing installations, build long-term relationships, and recommend additional solutions as needed.ResponsibilitiesExecute appointments scheduled with customersTravel to customers' home based on assigned appointmentsBuild long-term relationships with customers and professionally represent the companyRecommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and proceduresPerform annual customer maintenance visits, examining work previously completedPerform reactive service appointments, diagnose, and fix any issuesInstall additional products purchased by the customer as necessaryAdhere to safety regulations and procedures when carrying out responsibilitiesExamine solutions installed by the company and determine potential warranty or non-warranty workCommunicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as requiredOther duties as assignedSkillsHigh school diploma or GED or equivalent experienceA valid, non-restrictive Driver's License is required1 or more years of proven sales experience preferred but not requiredConstruction/Home Improvement experience preferredProven customer relations experience preferredBenefitsMedicalDentalVisionLong/Short Term DisabilityLife insurance401(k) with a company matchPTO after applicable waiting periodsCompany OverviewAt Groundworks, we're more than just a company; we're a national movement towards safer, more secure foundations for homes and businesses across the United States. It was founded in 2016, and is headquartered in Virginia Beach, Virginia, USA, with a workforce of 5001-10000 employees. Its website is https://www.groundworks.com.



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