Sales and Customer Accounts Senior Manager
Division Information The Home & Garden business unit of Spectrum Brands is based in St. Louis, Missouri with distribution, manufacturing and sales offices throughout the US and globe. We are a leading supplier of consumer products nationally for the home, lawn and garden, insect and weed control markets.
We deliver groundbreaking products of exceptional value and top-notch quality to consumers with our well-recognized brands including Spectracide®, Hot Shot®, Cutter®, Repel®, Black Flag®, Garden Safe®, EcoLogic® and Liquid Fence®.
• *Job Summary**
The
• *Sales and Customer Accounts Senior Manager**
is a key leadership role accountable for managing a complex and diverse sales team spanning multiple channels, customers, and/or regions. This leader is responsible for the successful execution of day-to-day operations, ongoing customer management activities, and contributes to long-term strategic planning and execution. Operating with a high degree of autonomy, this role requires strong people leadership, strategic insight, and operational rigor --- including accountability for performance and budget in service to the GHC Annual Operating Plan (AOP).
• *Primary Duties & Responsibilities
• *Leadership (40%)
• Provide direction, support, and development for a team of sales professionals, including 2+ salaried direct reports.
• Lead the execution of sales strategies across departments or regions, ensuring alignment with evolving CPG market dynamics.
• Offer strategic guidance on key areas such as policy, pricing, customer engagement, trade management, and channel strategy—leveraging expertise to influence decision-making and support the achievement of the Annual Operating Plan (AOP).
• Partner with cross-functional teams (e.g., Marketing, Finance, Supply Chain) to meet commercial goals and deliver on customer expectations for sales performance, service, and execution.
• Oversee team performance, provide coaching and development, and make critical talent decisions, including hiring, development, and termination, as necessary.
• Drive business outcomes through both individual contributors and subordinate leaders (e.g., managers or supervisors), where applicable.
• *Sales & Customer Leadership (20%)
• Drive strategic planning and execution for assigned accounts to achieve sales, profit, and market share growth objectives.
• Manage direct relationships with a wide range of customer stakeholders, including merchants, replenishment teams, and planners.
• Develop and execute customer-specific Annual Operating Plans (AOP), including sales forecasts, promotional calendars, and trade spend strategies in partnership with the customer team.
• Serve as a strategic advisor to internal teams by providing insights and guidance on account plans and growth opportunities.
• Lead cross-functional collaboration with Demand Planning, Marketing, and Supply Chain to ensure seamless execution that meets both internal goals and customer expectations.
• Coach and mentor managers and team members to build capability and improve performance.
• Leverage sales, POS, and category data (e.g., Nielsen) to uncover competitive advantages and proactively manage business risks.
• *Promotions & Merchandising (25%)
• Develop and execute account-specific promotional plans that align with both brand objectives and retailer strategies.
• Utilize data-driven insights to enhance merchandising effectiveness, in-store display execution, and seasonal program performance.
• Assess the return on investment (ROI) of promotional activities and recommend optimizations based on performance results and competitive landscape analysis.
• Work with Sales and Finance teams to drive trade effectiveness and efficiencies where possible.
• *Pricing & Profitability (15%)**
• Oversee account-level P&L management, ensuring trade spend drives profitable volume growth.
• Develop and recommend pricing strategies and programs that align with both customer objectives and internal financial targets.
Education and Experience Profile
• Role not eligible for sponsorship.
• Bachelor's degree in business, Marketing, Sales, or a related field (MBA preferred).
• 10+ years of progressive experience in sales or commercial roles, preferably in the Consumer Goods or FMCG industry.
• Proven ability to lead high-performing teams and manage through direct and indirect reports.
• Strong financial acumen and demonstrated ability to operate within and influence a commercial trade budget.
• Deep understanding of consumer goods sales cycles, customer relationship management, and market dynamics.
• Experience working cross-functionally with Marketing, Finance, and Supply Chain teams.
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We deliver groundbreaking products of exceptional value and top-notch quality to consumers with our well-recognized brands including Spectracide®, Hot Shot®, Cutter®, Repel®, Black Flag®, Garden Safe®, EcoLogic® and Liquid Fence®.
• *Job Summary**
The
• *Sales and Customer Accounts Senior Manager**
is a key leadership role accountable for managing a complex and diverse sales team spanning multiple channels, customers, and/or regions. This leader is responsible for the successful execution of day-to-day operations, ongoing customer management activities, and contributes to long-term strategic planning and execution. Operating with a high degree of autonomy, this role requires strong people leadership, strategic insight, and operational rigor --- including accountability for performance and budget in service to the GHC Annual Operating Plan (AOP).
• *Primary Duties & Responsibilities
• *Leadership (40%)
• Provide direction, support, and development for a team of sales professionals, including 2+ salaried direct reports.
• Lead the execution of sales strategies across departments or regions, ensuring alignment with evolving CPG market dynamics.
• Offer strategic guidance on key areas such as policy, pricing, customer engagement, trade management, and channel strategy—leveraging expertise to influence decision-making and support the achievement of the Annual Operating Plan (AOP).
• Partner with cross-functional teams (e.g., Marketing, Finance, Supply Chain) to meet commercial goals and deliver on customer expectations for sales performance, service, and execution.
• Oversee team performance, provide coaching and development, and make critical talent decisions, including hiring, development, and termination, as necessary.
• Drive business outcomes through both individual contributors and subordinate leaders (e.g., managers or supervisors), where applicable.
• *Sales & Customer Leadership (20%)
• Drive strategic planning and execution for assigned accounts to achieve sales, profit, and market share growth objectives.
• Manage direct relationships with a wide range of customer stakeholders, including merchants, replenishment teams, and planners.
• Develop and execute customer-specific Annual Operating Plans (AOP), including sales forecasts, promotional calendars, and trade spend strategies in partnership with the customer team.
• Serve as a strategic advisor to internal teams by providing insights and guidance on account plans and growth opportunities.
• Lead cross-functional collaboration with Demand Planning, Marketing, and Supply Chain to ensure seamless execution that meets both internal goals and customer expectations.
• Coach and mentor managers and team members to build capability and improve performance.
• Leverage sales, POS, and category data (e.g., Nielsen) to uncover competitive advantages and proactively manage business risks.
• *Promotions & Merchandising (25%)
• Develop and execute account-specific promotional plans that align with both brand objectives and retailer strategies.
• Utilize data-driven insights to enhance merchandising effectiveness, in-store display execution, and seasonal program performance.
• Assess the return on investment (ROI) of promotional activities and recommend optimizations based on performance results and competitive landscape analysis.
• Work with Sales and Finance teams to drive trade effectiveness and efficiencies where possible.
• *Pricing & Profitability (15%)**
• Oversee account-level P&L management, ensuring trade spend drives profitable volume growth.
• Develop and recommend pricing strategies and programs that align with both customer objectives and internal financial targets.
Education and Experience Profile
• Role not eligible for sponsorship.
• Bachelor's degree in business, Marketing, Sales, or a related field (MBA preferred).
• 10+ years of progressive experience in sales or commercial roles, preferably in the Consumer Goods or FMCG industry.
• Proven ability to lead high-performing teams and manage through direct and indirect reports.
• Strong financial acumen and demonstrated ability to operate within and influence a commercial trade budget.
• Deep understanding of consumer goods sales cycles, customer relationship management, and market dynamics.
• Experience working cross-functionally with Marketing, Finance, and Supply Chain teams.
• E
Apply tot his job
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