Sales Account Manager – SaaS, Pharma/Manufacturing

Job Description: • Manage and grow an existing customer portfolio of SaaS customers in regulated industries (pharma, biotech, chemical manufacturing) with a focus on upselling and account expansion. • Building meaningful and long-term relationship with your customer base. • Create strategic development plans with a long-term vision for your portfolio. • Active outreach to new sites, users and key stakeholders within your existing accounts. • Partner closely with Customer Success, Implementation Consultants, and Product teams to drive adoption and customer satisfaction • Support software demonstrations and value-based discussions tailored to manufacturing and GxP environments • Lead contract renewals, ensuring timely closure and revenue retention. • Support accurate invoicing in collaboration with internal stakeholders. • Proactively identify opportunities to expand into new sites, plants, or business units Requirements: • Bachelor’s degree or equivalent professional experience in a related field. • 5+ years of experience in sales within a B2B SaaS or technology environment. • Experience in selling into industrial, pharmaceutical, biotech or regulated environments • Familiarity with MS Office, LinkedIn Sales Navigator, and HubSpot (or comparable CRM tools). • Proven track managing accounts and building long term relationships. • Excellent communication, active listening, organizational, and time-management skills. • Results-driven, integrity-led team player with strong interpersonal skills and a proactive mindset. • Understanding of plant operations, shift work or production workflows Benefits: • Competitive pay • A full-time job with a comprehensive benefits plan • A secure job in a professional environment with friendly and open-minded colleagues • Healthy and good work life balance with flexible working hours • A high degree of personal responsibility and opportunities for further development and training