Sales Account Manager

SSW Advanced Technologies, LLCLocation: Remote – Must in IL, WI, MN or AZRelocation: Not offered About SSW Advanced Technologies, LLCSSW Advanced Technologies is a leading solutions provider in the appliance and manufacturing industries, delivering high‑performance components, engineered systems, and customer‑focused innovation. We work closely with global OEMs to deliver quality, reliability, and technical excellence across every product line. We are growing our commercial team and seeking a strong, relationship‑driven Sales Account Manager to support key customers within the appliance segment. Position OverviewThe Sales Account Manager – Appliance Segment will serve as the primary commercial liaison for strategic customers in the appliance industry. This role focuses on developing long‑term customer partnerships, driving account growth, supporting new product opportunities, and ensuring an exceptional customer experience. Key ResponsibilitiesManage and grow assigned accounts within the appliance segment, acting as the main point of contact for customer communication and relationship management.Develop account plans, forecasts, and strategies aligned with customer roadmaps and SSW business goals.Identify new business opportunities, including product expansions, value‑added services, and long‑term strategic partnerships.Collaborate closely with Engineering, Operations, Quality, and Customer Service teams to ensure customer requirements are met.Lead the commercial aspects of RFQs, pricing proposals, product changes, and contract negotiations.Monitor market trends, competitive activity, and customer needs within the appliance sector.Coordinate and conduct customer visits, business reviews, and presentations as needed.Maintain accurate records in CRM tools and deliver regular reporting to the Commercial Director.QualificationsRequired:Bachelor’s degree in Business, Engineering, Marketing, or related field (or equivalent experience).3+ years of account management, customer-facing, or sales experience in manufacturing, appliance, industrial, or related sectors.Strong communication, negotiation, and relationship‑building skills.Demonstrated ability to manage multiple accounts, projects, and timelines simultaneously.Proficiency with CRM platforms and Microsoft Office tools.Ideally will be located in WI, MN, IL or AZ.Preferred:Experience working with appliance OEMs or component suppliers.Technical understanding of components, manufacturing processes, or engineered products.Proven track record of driving account growth and customer satisfaction.Work Environment & TravelRemote home‑office position.Regular travel to customer sites within the Madison WI region (up to 30%).Occasional travel to SSW facilities, trade shows, or corporate events.Why Join SSW?Competitive compensation and performance‑based incentives.Comprehensive benefits package.Opportunities for growth within a global organization.A collaborative, innovative environment focused on customer success.

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