Revenue Systems Automation Engineer

Your Impact The Revenue Systems Automation Engineer is responsible for designing, building, and maintaining automations that streamline operations across our CRM and ERP ecosystems. This role combines technical problem-solving, integration expertise, and understanding of business processes to deliver scalable, efficient, and reliable system workflows. The engineer will work closely with business systems, operations, and data teams to enhance productivity through automation, reduce manual work, and ensure data consistency across platforms such as Salesforce, NetSuite, and connected tools. About CivicPlus At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured. What You’ll Do As a Revenue Systems Automation Engineer, you will: Automation Development & Maintenance • Design, build, and maintain automated workflows using Salesforce Flow, Apex, Power Automate, Zapier, etc. • Implement reliable, auditable automations to reduce manual effort and increase data accuracy. • Troubleshoot and optimize existing automations to ensure ongoing performance and scalability. Systems Integration • Build and maintain integrations between core revenue systems (Salesforce, HubSpot, NetSuite, and others) through APIs and middleware tools. • Ensure data flows securely and accurately across systems, supporting end-to-end business processes like lead-to-cash and renewals. • Collaborate with data engineers to design and enhance ETL processes and pipelines where needed. Technical Execution & Documentation • Develop, test, and deploy automation solutions following established best practices and change management controls. • Maintain thorough documentation of workflows, integrations, and scripts to support long-term maintainability. • Support audits, compliance reviews, and system performance evaluations by maintaining transparency in system design. • Stay current on emerging automation tools, APIs, and integration frameworks to bring innovative ideas to the team. What We’re Looking For We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply! Qualifications: • 2–3 years of experience in systems automation, integration engineering, or a similar technical role. • Strong experience designing and maintaining automations in systems such as Salesforce Flow, Power Automate, Zapier, etc. • Proficiency in scripting languages (e.g., JavaScript, Python, or similar) for custom automation and API integration. • Understanding of data models and architecture across CRM, ERP, and related systems. • Familiarity with CI/CD concepts and version control tools (Git preferred). • Excellent problem-solving and debugging skills, with attention to accuracy and scalability. Preferred Qualifications: • Experience integrating Salesforce with ERP systems such as NetSuite, Workday, or Microsoft Dynamics. • Knowledge of ETL tools and data pipeline orchestration. • Exposure to workflow orchestration or RPA tools. Why CivicPlus? This role offers: • Continuous opportunities for learning and professional development • Supporting CivicPlus internally on efficiency gains and system effectiveness Compensation and Benefits • Estimated Salary Grade Range: $61,700 - $87,600 • The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week. • Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more. Our Hiring Process • Introductory call with Talent Acquisition • Interview with the Hiring Manager • Panel Interview with CivicPlus team members, including an interview project activity • Offer Note: The process may vary slightly depending on the role. Additional Information • CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US. Equal Opportunity Commitment CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process. Apply tot his job