Revenue Specialist, ROPS
Job Description: • Intake and review a high volume of medical records requests for HIPAA Compliance • Enter PHI and other data points from medical records requests into internal system • Review medical records requests for HIPAA Compliance • Provide excellent customer service when working with patients, 3rd party requestors, and insurance payors • Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives • Collaborate with other revenue operations teams to ensure seamless processes across teams • Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information • Help identify process changes and opportunities for continuous improvements • Maintain current patient account information at all times • Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies Requirements: • No previous healthcare experience is required • Excellent critical thinking and problem-solving skills • Strong communication and interpersonal skills • Ability to adapt quickly • High school diploma or equivalent • Basic computer skills and proficiency in MS Word, Excel, and Outlook Benefits: • Flexible scheduling • Fun and positive work environment • Competitive “pay for performance” pay structure • Generous PTO and comprehensive benefits package Apply tot his job