Revenue Operations Data Analyst
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.
We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
About the role:
We’re looking for a Revenue Operations Data Analyst to join our fast-moving RevOps team. You’ll be responsible for helping drive data-driven decision-making across Sales, Marketing, and Customer Success by providing actionable insights and building scalable reporting infrastructure.
This role is ideal for candidates with 2–5 years of experience and will report directly to the Director of Revenue Analytics, ideal for someone who is passionate about solving business problems with data, thrives in fast-paced environments, and wants to grow within a high-performing Revenue Operations team.
Location: Remote within the U.S., with a preference for candidates based in the San Francisco Bay Area.
Responsibilities:
GTM Data Analysis & Reporting
Analyze key GTM metrics across pipeline, bookings, and customer lifecycle stages
Develop, automate, and maintain reporting in Salesforce, Looker Studio, Google Sheets, and Excel
Translate data into business insights that influence strategy and performance
GTM Compensation Plan Design & Administration
Prepare and distribute compensation-related documents, such as commission statements and incentive plan updates
Ensure accurate calculation and distribution of commissions in line with sales agreements and performance metrics
Assist in troubleshooting commission-related issues and provide guidance to employees and managers
Data Quality & Systems Monitoring
Ensure accuracy and consistency of data across Salesforce and other RevOps systems
Identify, investigate, and resolve data quality issues that impact reporting
Strategic Support for Revenue Leadership
Collaborate with Sales, Marketing, and CS teams to support recurring QBRs and ad hoc strategic initiatives
Provide analytical support for goal tracking, territory reviews, and performance deep-dives
Process Documentation & Optimization
Document recurring reporting workflows and build scalable data processes
Help identify automation opportunities to streamline operational efficiency
Collaboration Across the Business
Ensure alignment on GTM KPIs and definitions
Contribute to a shared data culture by promoting transparency, consistency, and accuracy
Qualifications We Value:
2–5 years in data analysis, business intelligence, or GTM operations roles in SaaS or startup environments
Advanced Excel/Google Sheets skills (pivot tables, lookups, conditional logic)
Experience working with Salesforce CRM (reporting, data model understanding, etc.)
Familiarity with BI tools such as Looker Studio, Tableau, or Power BI
Strong analytical skills, attention to detail, and data quality ownership
Clear communicator with the ability to collaborate cross-functionally
Eagerness to learn, grow, and take on new challenges in a high-growth environment
Nice to Haves
Prior experience in a Revenue Operations, Sales Operations, or GTM Analytics team
CaptivateIQ or other Compensation system experience
Familiarity with SQL or interest in learning it
Understanding of GTM metrics like pipeline coverage, conversion rates, NRR, GRR, win rates, etc.
Experience with modern RevOps tools and practices
Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to [email protected]
Apply Now
We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
About the role:
We’re looking for a Revenue Operations Data Analyst to join our fast-moving RevOps team. You’ll be responsible for helping drive data-driven decision-making across Sales, Marketing, and Customer Success by providing actionable insights and building scalable reporting infrastructure.
This role is ideal for candidates with 2–5 years of experience and will report directly to the Director of Revenue Analytics, ideal for someone who is passionate about solving business problems with data, thrives in fast-paced environments, and wants to grow within a high-performing Revenue Operations team.
Location: Remote within the U.S., with a preference for candidates based in the San Francisco Bay Area.
Responsibilities:
GTM Data Analysis & Reporting
Analyze key GTM metrics across pipeline, bookings, and customer lifecycle stages
Develop, automate, and maintain reporting in Salesforce, Looker Studio, Google Sheets, and Excel
Translate data into business insights that influence strategy and performance
GTM Compensation Plan Design & Administration
Prepare and distribute compensation-related documents, such as commission statements and incentive plan updates
Ensure accurate calculation and distribution of commissions in line with sales agreements and performance metrics
Assist in troubleshooting commission-related issues and provide guidance to employees and managers
Data Quality & Systems Monitoring
Ensure accuracy and consistency of data across Salesforce and other RevOps systems
Identify, investigate, and resolve data quality issues that impact reporting
Strategic Support for Revenue Leadership
Collaborate with Sales, Marketing, and CS teams to support recurring QBRs and ad hoc strategic initiatives
Provide analytical support for goal tracking, territory reviews, and performance deep-dives
Process Documentation & Optimization
Document recurring reporting workflows and build scalable data processes
Help identify automation opportunities to streamline operational efficiency
Collaboration Across the Business
Ensure alignment on GTM KPIs and definitions
Contribute to a shared data culture by promoting transparency, consistency, and accuracy
Qualifications We Value:
2–5 years in data analysis, business intelligence, or GTM operations roles in SaaS or startup environments
Advanced Excel/Google Sheets skills (pivot tables, lookups, conditional logic)
Experience working with Salesforce CRM (reporting, data model understanding, etc.)
Familiarity with BI tools such as Looker Studio, Tableau, or Power BI
Strong analytical skills, attention to detail, and data quality ownership
Clear communicator with the ability to collaborate cross-functionally
Eagerness to learn, grow, and take on new challenges in a high-growth environment
Nice to Haves
Prior experience in a Revenue Operations, Sales Operations, or GTM Analytics team
CaptivateIQ or other Compensation system experience
Familiarity with SQL or interest in learning it
Understanding of GTM metrics like pipeline coverage, conversion rates, NRR, GRR, win rates, etc.
Experience with modern RevOps tools and practices
Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to [email protected]
Apply Now