Revenue Operations Analyst

Revenue Operations AnalystReporting Manager: VP of SalesLocation: Remote within South Africa (US and European Hours)Salary Range: R480k - R600k per annumAbout UsNivoda’s growth trajectory has skyrocketed over the past 12 months, and we continue to expand across new regions at an unprecedented pace. Our DNA centers on understanding our customers' needs and offering them a seamless experience. With a growing team based in major cities worldwide, including London, New York, Hong Kong, and Mumbai, Nivoda is becoming the go-to marketplace for the global jewellery industry.We aim to be bold, innovative, and relentless in our pursuit of excellence as we transform an industry steeped in tradition. As Revenue Operations Analyst you will provide the leading analytics and insights that improve our processes, optimise our profitability, and power the Buyer & Supplier Sales, Customer Support and Events teams to scale to 10-figure GMV.About the RoleThe Revenue Operations Analyst supports the day-to-day operations of the sales team. Working closely with the Revenue operations Leader, Global VP of Sales, and Category General Managers, you provide insights to resolve all levels of business problems. From ad-hoc checking of sales team commission to strategic pieces of analysis that shape the direction of the business, this role is vital to enable the revenue team to grow the business. This isn’t just an operational role—it's about blending strategic insights with technical acumen to enable business growthKey responsibilities include:Data Analysis and ReportingAnalyze revenue performance metrics across sales, marketing, and customer successDevelop and maintain dashboards, reports, and KPIs to track progress toward revenue goals using Tableau, ThoughtSpot, HubSpotProvide actionable insights based on data to improve processes and revenue outcomesProactively identify opportunities through data analysisSupport the sales team with ad-hoc queries against their targetsProcess OptimisationIdentify inefficiencies in current workflows and recommend improvements.Assist in the design and implementation of scalable processes or projects to support revenue growthDocument processes and ensure compliance with best practicesSystems and Tools ManagementManage and optimize CRM tools: HubSpot, Tofu, ClayEnsure accurate and consistent data across internal and 3rd party platformsTrain team members on tools and systems to help the team to self serveCross-Functional CollaborationAct as a bridge between sales and other departments - be the sales data ambassadorCollaborate with stakeholders to identify challenges and develop strategies to address themForecasting and PlanningSupport revenue forecasting and pipeline management by analyzing historical trends and current dataAssist in creating budgets and setting performance targets for revenue teamsSupport sales lead allocation Support sales commission structures and incentive plansKey SkillsStrong analytical and problem-solving skills, with expertise in Excel, SQL, Python and/or BI tools (e.g., Tableau, Looker, Power BI)Proficiency in CRM platforms like HubSpot, Salesforce.Excellent communication and interpersonal skills for cross-functional collaborationProven ability to manage multiple projects and meet deadlines in a fast-paced environmentDetail-oriented with a focus on accuracy and quality of workProfile2+ years of experience as a data analyst in a commercial roleWhat Nivoda Offers:Fast-paced and multinational working environment.Collaboration with global teams offering diverse experiences and perspectives. The opportunity to be part of a hyper-growth scale-up.Flexibility with remote working.Generous holiday allowance.Medical aid through Discovery

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