Retail Product Specialist

Remote Full-time
Job Description: Retail Product Specialist

Purpose...

For anyone shopping at Floor & Decor, the Retail Product Specialists are a valuable resource who make the shopping experience fast-paced and safe by maintaining a clean and well-stocked sales environment.

Both full-time and part-time jobs are available for interested applicants.

We are interested in individuals who exhibit specific qualities that would enable them to flourish in our organization. These qualities are regarded as crucial determinants of success in our company:
• Friendly and enthusiastic
• Entrepreneurial and hard-working
• Honest and accountable
• Excellent communication and attentive listening proficiencies

Essential Job Functions:
• Establish contact with customers, inquire regarding their projects, suggest goods, and stimulate enthusiasm about sales.
• Offer customer service that goes above and beyond what is expected.
• Our objective is to preserve the assigned areas in a constant state of being fully stocked, tidy, and hazard-free, allowing for a comfortable shopping atmosphere.
• Promote teamwork with management and peers to reach sales objectives.
• Handle customer transactions using the POS system.
• Follow the guidelines in place for handling customer refunds and exchanges.
• Maintain the prescribed procedures for accepting payments through cash, checks, or credit cards.
• Create labels for pricing and promotional purposes, monitor inventory, label and present products.
• Observe the primary convictions that characterize the company's mission.
• Demonstrate and validate compliance with company safety protocols.
• Handle telephone conversations by conforming to the company's approved strategies.
• Pitch in and help out in other areas of the store as requested.
• Thrive in a fast-acting setup with attention to detail.

Minimum Eligibility Requirements:
• To be considered, one must have attained the age of 18 years or older.
• Competency in basic math is a fundamental prerequisite for success in higher level math courses.
• Familiarity with customer service responsibilities.
• Possessing the versatility to manage several tasks simultaneously and excel when the going gets tough.
• Forklift certification via F&D could be a necessary criterion for specific job roles.
• State laws allow for a drug test to be taken and passed before obtaining certification for heavy equipment operation.

Physical/Sensory Requirements:
• Physical strength is required to exert force ranging from 30 to 60 pounds occasionally or 20 to 30 pounds frequently in order to transport or manipulate objects.
• Routine activities involve the frequent use of hands and fingers to handle various objects.
• Consistent engagement in work tasks that involve using hands and arms to reach, stand, walk, balance, or climb.

Floor & Decor operates with a strong commitment to ensuring that its employees and applicants are treated with fairness and impartiality. Regardless of their status under the law, such as their age, sex, or national origin, every individual is entitled to an equal opportunity.

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