Retail POS Product Functional / Presales consultant

Role: Retail POS Product Functional / Presales consultant
Location: Fully Remote
Mode: Fulltime
Client: TCS

Job Description:
• The Senior Retail Consultant for Unified Commerce Products & Solutions is a key member of the Retail Strategic Initiative team, responsible for providing domain-based thought leadership and evangelize nextgen Unified commerce and Point of Sale product across the Americas region. This role requires deep domain authority on Retail Point of Sale and unified commerce solutions.
• As a trusted advisor and evangelist, the Consultant will partner with retail clients to shape their unified commerce vision, identify opportunities for transformation, and articulate the value of our next-generation solutions. The consultant will act as a bridge between business and technology, collaborating with C-level executives and senior leaders to drive alignment on strategic initiatives and innovative product strategies

Responsibilities:
• Leverage Practitioner Experience: Draw on deep, hands-on experience on Retail point of sale solutions to understand client challenges, operational realities, and best practices across the merchandising value chain.
• Drive Product and Solution Demonstrations: Lead compelling demonstrations of our unified commerce products and solutions, translating operational needs into real-world use cases that resonate with practitioners and executives alike.
• Champion Next-Generation Technology: Stay at the forefront of unified commerce trends, proactively identifying and evangelizing innovative solutions that shape the future of retail merchandising.
• Bridge Operations and Innovation: Connect operational expertise with emerging technologies, helping clients envision and realize tomorrow's commerce strategies.
• Align Solutions to Client Needs: Map client requirements to the capabilities of our commerce portfolio, ensuring solutions address both current operational challenges and future growth opportunities.
• Lead Discovery and Solutioning Workshops: Facilitate workshops that uncover pain points, define solution approaches, and build consensus around transformation initiatives, drawing on both practical experience and industry foresight.
• Collaborate with Product and Engineering Teams: Provide practitioner-driven feedback to influence product roadmaps, ensuring solutions remain relevant and impactful.
• Mentor and Inspire Teams: Share practitioner insights and a passion for innovation with internal teams, fostering a culture of continuous learning and excellence.
• Support Sales and Business Development: Partner with sales teams to develop strategies, respond to RFPs/RFIs, and deliver presentations that highlight both operational credibility and visionary thinking
• Enable Client Success: Guide clients through the adoption of unified commerce solution, supporting change management and ensuring successful implementation with a practitioner's perspective

Qualifications:
• MBA or advanced degree in Retail disciplines
• 7+ yrs experience with Retail POS & unified commerce solutions, product consultant experience with a Retail POS software vendor also a great plus
• Exposure to Retail POS, OMS, Ecommerce solutions and processes

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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