Restaurant Recruiting Support Specialist
Wonder is a mealtime platform dedicated to providing a diverse range of food options from various exclusive restaurants. As a Restaurant Recruiting Support Specialist, you will ensure a smooth hiring process by supporting candidates and hiring teams while maintaining a positive experience for all involved.ResponsibilitiesRespond promptly to candidate inquiries via Zendesk, email, phone, text, and Paradox messaging, ensuring a positive candidate experience throughout the recruitment processCollaborate with others on the recruitment team and hiring managers to identify trends, issues, and areas for improvement in recruitment processes and systemsRespond promptly to internal stake holder and manager inquiries via Zendesk, email, phone, text, and Slack, providing clear and concise informationMaintain accurate records and documentation of all interactions and resolutions related to recruitment support activitiesOther duties as assignedSkillsPrevious experience in customer service, technical support, or recruitment support rolesStrong communication skills, with the ability to effectively communicate to diverse audiencesExcellent problem-solving abilities and a proactive approach to addressing challenges and troubleshooting issuesHighly organized with the ability to prioritize tasks and manage multiple responsibilities effectivelyCustomer-focused mindset with a commitment to delivering exceptional service to candidates and stakeholdersProficiency in Microsoft Office suite and experience with recruitment software or applicant tracking systemsAbility to work collaboratively in a fast-paced environment and adapt to changing priorities and requirementsFlexibility to work weekends and holidays as neededAbility to travel to support onsite hiring events as neededBenefitsCompetitive salary package including equity and 401KMultiple medical, dental, and vision plans to meet all of our employees' needsMany benefits and perks that are not listedCompany OverviewWonder is a food delivery startup that operates truck-based restaurants from which consumers can order food through a mobile app. It was founded in 2018, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://www.wonder.com.
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