Resource Management Assistant (Agency Experience)
Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Resource Assistant
Location: India (Remote working until further notice)
A Little Bit About the Role:
The Resource Assistant provides essential support for resource planning, people operations, and talent coordination across EMEA markets with a UK focus. This role requires strong people coordination skills, excellent communication, a collaborative approach, and the ability to work independently whilst knowing when to escalate decisions appropriately.
What You'll be Doing:
Resource Planning & Coordination:
Handle resource bookings and scheduling across EMEA
Communicate with Project Managers regarding project resource requirements
Update and maintain resource planner accuracy
Coordinate resource allocation and availability
Track utilisation and capacity
Flag resource conflicts and constraints
Support resource forecasting activities
Onboarding & Offboarding Administration:
Support onboarding administration for new starters across EMEA
Coordinate Oliver and Unilever account access requests
Assist with building and system access requests
Support offboarding administration for leavers
Maintain onboarding/offboarding documentation and checklists
Track completion of onboarding activities
Ensure smooth and timely processing
Kit & Content Creator Coordination:
Coordinate kit requests and deployment
Track kit allocation and inventory
Support kit retrieval from leavers
Maintain asset records and documentation
Liaise with IT and procurement as needed
Training Coordination:
Track training completion across EMEA teams
Coordinate training scheduling and logistics
Maintain training records and documentation
Flag training gaps to Resource Lead
Support access to training platforms
Freelance & Supplier Support:
Provide administrative support on freelance and supplier tasks as directed
Maintain supplier contact information and records
Support supplier onboarding processes
Track freelance bookings and assignments
Stakeholder Coordination:
Communicate openly and transparently with project teams across EMEA
Build collaborative relationships with delivery teams
Coordinate across UK and EMEA markets
Solve challenges in a collaborative, positive manner
Bring teams together to resolve resource issues
Data Management & Reporting:
Maintain accurate resource data across systems
Generate resource reports and dashboards
Ensure data quality and integrity
Track resource metrics and KPIs
Identify and flag data discrepancies
What You'll Need:
4+ years experience in creative/production agency environment
Background in project delivery and resource management
Strong people coordination and communication skills
Open, transparent communicator with positive attitude
Collaborative problem-solver who brings teams together
Excellent organisational skills and attention to detail
Advanced proficiency in Microsoft Office suite (Excel, PowerPoint, Word)
Strong data entry and reporting capabilities
Experience with OMG system highly advantageous
Ability to read and understand timing plans and dependencies
Capability to use AI tools for role-specific tasks (advantageous)
Ability to work independently and prioritise effectively
Strong judgement on when to escalate decisions
Proactive and solution-orientated approach
Professional demeanour with stakeholder management skills
Success Metrics:
Accuracy of resource planning and bookings
Timeliness of onboarding/offboarding processes
Quality of communication with project teams
Stakeholder satisfaction with resource coordination
Training completion tracking accuracy
Data quality and reporting accuracy
Efficiency of resource processes
Team collaboration and problem resolution
Req ID: 17632
#LI-SK1 #BTG+
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
Brandtech+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.'
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Resource Assistant
Location: India (Remote working until further notice)
A Little Bit About the Role:
The Resource Assistant provides essential support for resource planning, people operations, and talent coordination across EMEA markets with a UK focus. This role requires strong people coordination skills, excellent communication, a collaborative approach, and the ability to work independently whilst knowing when to escalate decisions appropriately.
What You'll be Doing:
Resource Planning & Coordination:
Handle resource bookings and scheduling across EMEA
Communicate with Project Managers regarding project resource requirements
Update and maintain resource planner accuracy
Coordinate resource allocation and availability
Track utilisation and capacity
Flag resource conflicts and constraints
Support resource forecasting activities
Onboarding & Offboarding Administration:
Support onboarding administration for new starters across EMEA
Coordinate Oliver and Unilever account access requests
Assist with building and system access requests
Support offboarding administration for leavers
Maintain onboarding/offboarding documentation and checklists
Track completion of onboarding activities
Ensure smooth and timely processing
Kit & Content Creator Coordination:
Coordinate kit requests and deployment
Track kit allocation and inventory
Support kit retrieval from leavers
Maintain asset records and documentation
Liaise with IT and procurement as needed
Training Coordination:
Track training completion across EMEA teams
Coordinate training scheduling and logistics
Maintain training records and documentation
Flag training gaps to Resource Lead
Support access to training platforms
Freelance & Supplier Support:
Provide administrative support on freelance and supplier tasks as directed
Maintain supplier contact information and records
Support supplier onboarding processes
Track freelance bookings and assignments
Stakeholder Coordination:
Communicate openly and transparently with project teams across EMEA
Build collaborative relationships with delivery teams
Coordinate across UK and EMEA markets
Solve challenges in a collaborative, positive manner
Bring teams together to resolve resource issues
Data Management & Reporting:
Maintain accurate resource data across systems
Generate resource reports and dashboards
Ensure data quality and integrity
Track resource metrics and KPIs
Identify and flag data discrepancies
What You'll Need:
4+ years experience in creative/production agency environment
Background in project delivery and resource management
Strong people coordination and communication skills
Open, transparent communicator with positive attitude
Collaborative problem-solver who brings teams together
Excellent organisational skills and attention to detail
Advanced proficiency in Microsoft Office suite (Excel, PowerPoint, Word)
Strong data entry and reporting capabilities
Experience with OMG system highly advantageous
Ability to read and understand timing plans and dependencies
Capability to use AI tools for role-specific tasks (advantageous)
Ability to work independently and prioritise effectively
Strong judgement on when to escalate decisions
Proactive and solution-orientated approach
Professional demeanour with stakeholder management skills
Success Metrics:
Accuracy of resource planning and bookings
Timeliness of onboarding/offboarding processes
Quality of communication with project teams
Stakeholder satisfaction with resource coordination
Training completion tracking accuracy
Data quality and reporting accuracy
Efficiency of resource processes
Team collaboration and problem resolution
Req ID: 17632
#LI-SK1 #BTG+
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
Brandtech+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.'