Research Associate, Customer Insights
Job Description:
• Conduct background research and benchmarking related to project needs
• Manage research participant recruitment
• Support design of interview guides and surveys
• Conduct interviews and field online surveys
• Produce data summaries and basic reporting
• Manage project timelines and monitor budgets
• Collaborate with team colleagues and other cross-functional teams
• Support efficiency of team operations and project management
Requirements:
• Bachelor’s degree in social or behavioral sciences or related field
• 3+ years of professional work experience developing, designing, and conducting successful customer insights research (qualitative and quantitative) or similar projects
• 3+ years of experience managing projects, budgets, timelines, and administration for customer insights research or similar projects
• Experience in survey research software (Alchemer, Qualtrics) and data analysis software (SPSS, R)
• Proficient with MS Office Applications (Word, PowerPoint, Outlook, Excel)
• Must be able to pass a background check and drug screening
Benefits:
• Flexible workplace arrangements
• Work-life balance
• Donation matching
• Volunteer opportunities
• Tuition reimbursement
• Access to professional development resources
• 401k matching
• Employee Stock Purchase Plan
• Conduct background research and benchmarking related to project needs
• Manage research participant recruitment
• Support design of interview guides and surveys
• Conduct interviews and field online surveys
• Produce data summaries and basic reporting
• Manage project timelines and monitor budgets
• Collaborate with team colleagues and other cross-functional teams
• Support efficiency of team operations and project management
Requirements:
• Bachelor’s degree in social or behavioral sciences or related field
• 3+ years of professional work experience developing, designing, and conducting successful customer insights research (qualitative and quantitative) or similar projects
• 3+ years of experience managing projects, budgets, timelines, and administration for customer insights research or similar projects
• Experience in survey research software (Alchemer, Qualtrics) and data analysis software (SPSS, R)
• Proficient with MS Office Applications (Word, PowerPoint, Outlook, Excel)
• Must be able to pass a background check and drug screening
Benefits:
• Flexible workplace arrangements
• Work-life balance
• Donation matching
• Volunteer opportunities
• Tuition reimbursement
• Access to professional development resources
• 401k matching
• Employee Stock Purchase Plan