Research Analyst, Customer Experience

Ipsos is one of the world’s largest research companies, and they are seeking a passionate individual to join their team as a Research Analyst in Customer Experience. The role involves managing research studies, ensuring quality checks, and liaising with data collection teams to deliver insights that help clients understand their markets better.ResponsibilitiesManage the launching and ongoing maintenance of research studiesCreation and maintenance of technical specifications in proprietary software for study questionnairesQuality check study questionnaires & perform in-depth quality checks at every stage of the processLiaising with our internal data collection teams, coding & data processing teamsPerform data verificationIdentify and solve project issues as they ariseSkillsCompleted bachelor's degreeOutstanding verbal and written communication skillsExcellent problem solving, critical thinking and analytical skillsProactive, 'can do' attitudeHigh attention to detail: ability to balance overall project goal with key milestones and tasksAdvanced proficiency with MS Office Suite; specifically, PowerPoint and ExcelSelf-starter with superior organization skills who thrives in a deadline driven environmentAbility to juggle multiple projects and diplomatically respond to conflicting needsRelevant project management and/or market research experience an assetBilingual an asset, but not requiredBenefitsGenerous PTOHealthcare plansWellness benefitsFlexible workplace policyCompany OverviewIn our world of rapid change, the need for reliable information to make confident decisions has never been greater. It was founded in 1975, and is headquartered in Bellevue, Washington, USA, with a workforce of 5001-10000 employees. Its website is http://ipsos-na.com.



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