Request for Proposals: Website Technical Management, Infrastructure and Support Services
This is a remote position.About ICM The International Confederation of Midwives (ICM) supports, represents and works to strengthen professional associations of midwives throughout the world. There are currently 139 member associations (MAs), representing 118 countries across every continent and over 1 million midwives globally. ICM has its Head Office in the Netherlands. With a unique and vital role as the only organisation specifically focused on supporting associations of midwives and their midwife members around the world, ICM is an expert in creating, advising, influencing, and enabling the profession of midwifery globally. ICM also adds value to the broader global health landscape by contributing to improving sexual, reproductive, maternal, newborn and adolescent health, but also to gender equality, and equal access to quality health care for women, gender diverse people, and communities.
Scope of Work The selected contractor will provide ongoing technical management and support across ICM’s websites and domains.This includes:· The main ICM website (large WordPress site with several hundred pages)· The Midwives Data Hub (complex WordPress-based site integrating ArcGIS technology)· Two microsites under the internationalmidwives.org domain (this number may vary between two and four over time)· Three smaller Webflow-hosted websites· Approximately seven domains (variable)All WordPress sites are currently hosted and backed up by their respective developers. Hosting arrangements will not change during this contract period. The selected provider will work alongside existing hosting providers as needed.
For more information: https://internationalmidwives.org/wp-content/uploads/RFP-Website-Management-.pdf
RequirementsService Level ExpectationsThe selected contractor must provide coverage from 09:00 to 17:00 CET, Monday to Friday, with a team-based structure ensuring continuity of service.Minimum response times:· Critical issues (site down, security breach): Response within 2 hours· High priority issues: Response within 24 hours· Standard issues: Resolution within 3 working days· Low priority or advisory requests: As mutually agreedThe contractor must demonstrate internal redundancy to ensure support availability during leave or staff absences.
BenefitsBudget ICM is open to receiving proposals in one of the following formats:
Fixed monthly retainer
Tiered service packages
Hybrid retainer plus hourly structure
Applicants must:
Provide a detailed cost breakdown in EUR
Clearly indicate VAT
Specify what is included in the base fee versus additional services
Indicate any hourly rates for out-of-scope work
Value for money and clarity of pricing will be evaluated. Contract DurationThe anticipated contract duration is: one year, with the possibility of renewal for a longer period.
Applicants may propose contract structures aligned with long-term technical stability
Indicative Timetable
Date
Activity
6 March 2026
RfP circulated
22 March 2026
Deadline for submission
7-17 April 2026
Clarification meetings with shortlisted applicants
24 April 2026
Final selection and contract award
15 May 2026
Service commencement
How to ApplyPlease submit:1. Technical proposal outlining:o Methodologyo Monitoring systemso Quality assurance processeso Team structure and availability coverageo Experience with complex WordPress environmentso Experience with ArcGIS integrations (preferred)o Experience managing multiple domains and infrastructure2. Financial proposal with full cost breakdown (EUR)3. At least two referencesSubmit proposals as a single PDF document (maximum 10 pages) to: [email protected] line: ICM Website Technical Management RfPDeadline: 22 March 2026 23:59 CET
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