Representante Bilingüe de Servicio al Cliente Español-Inglés Remoto en Nueva York
About the position Our business is making customers happy! We're bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands. Ready to brighten people's days? Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. You're instrumental in impacting the client, customer, and employee experience. And our customer experience team is a big reason we're an award-winning culture and company! As a Bilingual Customer Service Representative - Spanish-English working remotely in New York, you will be part of a team that brings humanity to business. You will have the opportunity to resolve escalated or complex customer calls, providing answers quickly, consulting on products in detail, or resolving their issues with a smile. Responsibilities • Respond to incoming customer communications • Conduct research and provide answers to customers to resolve their issues Requirements • 1+ year of experience in customer service • High school diploma or equivalent • Ability to recognize, apply, and explain knowledge of the product or service • Strong written and verbal communication skills in Spanish and English • Computer experience • High-speed internet (> 25 Mbps) Benefits • Free career development courses • Health & wellness programs • Paid time off & work-life balance • Community give back events • Referral & recognition programs Apply tot his job