Reporting Analyst - Quality Assurance & Integration Specialist
About the position Alma is a leading student information system provider serving K-12 educational institutions across 16 states. We're committed to helping schools manage their data efficiently while maintaining compliance with state and federal reporting requirements. We're seeking a detail-oriented, technically-minded problem solver to join our State Reporting team. This role is perfect for someone early in their career who wants to blend technical skills with meaningful impact in education. You'll be the safety net that ensures schools can accurately report student data and access critical integrations—work that directly impacts school funding, compliance, and student outcomes. Responsibilities • Manually test state reports, custom reports, and third-party integrations before release • Design and execute test cases that mirror real-world school scenarios • Document bugs with precision, providing clear reproduction steps and data context • Validate data transformations and field mappings against state specifications • Partner with engineers to verify fixes and prevent regression • Build assessment shells in our system according to publisher-specific requirements • Configure complex settings for standardized tests (NWEA MAP, Renaissance, etc.) • Maintain detailed documentation of assessment configurations across different publishers • Troubleshoot assessment setup issues for customer success teams • Stay current on publisher changes and updates • Learn state reporting frameworks and education data standards (we'll teach you!) • Participate in root cause analysis when customer issues arise • Contribute to knowledge base articles and internal documentation • Collaborate with Reporting Analysts to understand compliance requirements • Identify patterns in bugs or customer questions that suggest process improvements Requirements • Bachelor's degree in Computer Science, Information Systems, Education Technology, or related field (or equivalent experience) • Understanding of software development lifecycle and testing methodologies • Experience with data concepts: how systems store, transform, and validate information • Exceptional attention to detail—you catch what others miss • Ability to think systematically: "If this changes, what else might break?" • Clear written communication skills for documenting bugs and processes • Comfort working with spreadsheets, CSVs, and structured data • Genuine curiosity and willingness to learn complex, domain-specific knowledge Nice-to-haves • Prior experience in edtech, K-12 schools, or educational software • Familiarity with JSON, APIs, or data integration concepts • Experience working with MongoDB or NoSQL databases • Experience with testing tools or bug tracking systems (Jira, etc.) • Understanding of education data (student records, grades, attendance) • Experience creating technical documentation