Renewals Account Manager
We are looking for a US Remote based Renewal Account Manager to join our Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare.
About You – experience, education, skills, and accomplishments
Bachelor's degree OR equivalent work experience
5+ years’ related experience in sales or customer service
3+ years of experience working with Excel
It would be great if you also have . . .
Salesforce experience, or proficiency with comparable CRM platforms
Renewals Account Manager experience
Consultative selling and strategic account management skills
Prior background in academia/government customer-facing roles
What will you be doing in this role?
Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support
Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives
Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans
Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness
Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership
Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes
About the Team
The team is responsible for account renewal within Life Sciences and Healthcare space in Clarivate.
Hours of Work
This is a remote position within the continental United States.
This is a full-time, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
About You – experience, education, skills, and accomplishments
Bachelor's degree OR equivalent work experience
5+ years’ related experience in sales or customer service
3+ years of experience working with Excel
It would be great if you also have . . .
Salesforce experience, or proficiency with comparable CRM platforms
Renewals Account Manager experience
Consultative selling and strategic account management skills
Prior background in academia/government customer-facing roles
What will you be doing in this role?
Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support
Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives
Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans
Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness
Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership
Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes
About the Team
The team is responsible for account renewal within Life Sciences and Healthcare space in Clarivate.
Hours of Work
This is a remote position within the continental United States.
This is a full-time, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.