[Remote/WFM] Remote Associate Systems Analyst - Security
Join our dynamic team at workwarp as a Remote Associate Systems Analyst - Security Clearance Required! Based in our vibrant Remote office, this role is available now. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience. Â Â Description
We are seeking an enthusiastic Associate Systems Analyst to join our team in supporting a government client. In this role, you will contribute to the Emergency Management (EM) Service Delivery and Service Level Agreement (SLA) Management process for Army EM efforts across 80+ military installations worldwide...
Candidates must possess an active DoD Secret Clearance and have a blend of education and experience demonstrating a solid understanding of IT service management, incident management, and problem resolution processes. If youÂre ready to be part of a dedicated team, we encourage you to apply today!
Shift: 3rd Shift (Monday - Friday, 11:00 PM - 7:00 AM)
Compensation and Benefits
 Competitive salary based on experience
 Health, dental, and vision insurance
 Retirement savings plan
 Paid time off
 Flexible working hours
Why you should apply for this position today
This position offers a unique opportunity to support critical emergency management systems and make a difference across military installations globally. You will join a dedicated team, receive continuous training, and have the opportunity to grow your career in a supportive environment.
Skills
 Active DoD Secret Clearance
 Strong written and verbal communication skills
 Excellent troubleshooting and conflict resolution abilities
 Flexibility to work varied hours and be on-call as needed
 Knowledge of Emergency Management systems (E911, MWN, etc.) is a plus
Responsibilities
 Support the operation and maintenance of Defense EM Mass Warning Notification, E-911, and Audio Visual Notification Systems
 Provide timely incident management services, adhering to SLA metrics
 Document and troubleshoot technical questions and incidents from Emergency Responders
 Address issues related to system performance, security incidents, and access problems
 Train end-users on self-service resolution steps
 Collaborate with Engineering, Security, and Systems Administration teams
 Analyze and report on Service Level Performance against agreed SLAs
 Administer and maintain the ticket management tool
 Ensure compliance with applicable laws and regulations
 Maintain standard operating procedures
Qualifications
 Active DoD Secret Clearance is required
 Security+ CE certification (must be willing to obtain after starting)
 Demonstrated experience with Service Delivery and Incident Management processes
 Willingness to work 3rd shift: Wednesday to Sunday, 11:00 PM - 7:00 AM
 Limited travel may be required (0 - 4 times per year)
Education Requirements
 BachelorÂs degree in Information Technology, Computer Science, or a related field is preferred
Education Requirements Credential Category
 IT Service Management or related certifications are a plus
Experience Requirements
 Familiarity with Emergency Management systems is preferred
 Experience in IT service management and incident management processes
Why work in Sterling, VA
Sterling, VA offers a vibrant community with access to a wealth of cultural, recreational, and professional opportunities. The area is known for its proximity to Washington, D.C., providing easy access to numerous government and tech-related career paths, making it an ideal location for professionals in the Information Technology sector Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now
We are seeking an enthusiastic Associate Systems Analyst to join our team in supporting a government client. In this role, you will contribute to the Emergency Management (EM) Service Delivery and Service Level Agreement (SLA) Management process for Army EM efforts across 80+ military installations worldwide...
Candidates must possess an active DoD Secret Clearance and have a blend of education and experience demonstrating a solid understanding of IT service management, incident management, and problem resolution processes. If youÂre ready to be part of a dedicated team, we encourage you to apply today!
Shift: 3rd Shift (Monday - Friday, 11:00 PM - 7:00 AM)
Compensation and Benefits
 Competitive salary based on experience
 Health, dental, and vision insurance
 Retirement savings plan
 Paid time off
 Flexible working hours
Why you should apply for this position today
This position offers a unique opportunity to support critical emergency management systems and make a difference across military installations globally. You will join a dedicated team, receive continuous training, and have the opportunity to grow your career in a supportive environment.
Skills
 Active DoD Secret Clearance
 Strong written and verbal communication skills
 Excellent troubleshooting and conflict resolution abilities
 Flexibility to work varied hours and be on-call as needed
 Knowledge of Emergency Management systems (E911, MWN, etc.) is a plus
Responsibilities
 Support the operation and maintenance of Defense EM Mass Warning Notification, E-911, and Audio Visual Notification Systems
 Provide timely incident management services, adhering to SLA metrics
 Document and troubleshoot technical questions and incidents from Emergency Responders
 Address issues related to system performance, security incidents, and access problems
 Train end-users on self-service resolution steps
 Collaborate with Engineering, Security, and Systems Administration teams
 Analyze and report on Service Level Performance against agreed SLAs
 Administer and maintain the ticket management tool
 Ensure compliance with applicable laws and regulations
 Maintain standard operating procedures
Qualifications
 Active DoD Secret Clearance is required
 Security+ CE certification (must be willing to obtain after starting)
 Demonstrated experience with Service Delivery and Incident Management processes
 Willingness to work 3rd shift: Wednesday to Sunday, 11:00 PM - 7:00 AM
 Limited travel may be required (0 - 4 times per year)
Education Requirements
 BachelorÂs degree in Information Technology, Computer Science, or a related field is preferred
Education Requirements Credential Category
 IT Service Management or related certifications are a plus
Experience Requirements
 Familiarity with Emergency Management systems is preferred
 Experience in IT service management and incident management processes
Why work in Sterling, VA
Sterling, VA offers a vibrant community with access to a wealth of cultural, recreational, and professional opportunities. The area is known for its proximity to Washington, D.C., providing easy access to numerous government and tech-related career paths, making it an ideal location for professionals in the Information Technology sector Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now