[Remote/WFM] Hosting Platform Support Intern - IT Services

Bring your passion and expertise to make a difference as a Hosting Platform Support Intern - IT Services! This role is 100% remote, giving you full control over your work environment. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience.   Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best. The Hosting Platform Support team within P&C IT Services is seeking an intern for the summer 2025. Responsibilities: • Server decommissioning • Add/Remove user access • Server disk management • Add/Update folder Information • Server directory changes • Server issue remediation • Technical Documentation • Assist Solution Engineers with server migrations and rehosts Qualifications: • Familiar with Windows and/or Linux Server OS • Familiar with network components, terminology, and physical connectivity • Detailed oriented and be able to document procedures • Candidate should have good communication skills (written and verbal) • Analytical and problem-solving skills, and the individual must possess a structured, methodical approach to systems administration • Ability to troubleshoot and triage Education: Pursuing a bachelor's degree in Computer Science, IT security, Networking Business Unit: Property & Casualty IT Services Benefits: Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs. We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees. Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process. Great American Insurance Group understands the importance of choosing a financially strong company. We are an organization built for the long term and are committed to giving you that strength. Why can you trust Great American Insurance Group? For nearly 150 years, Americans have trusted us to protect them. Our innovative insurance solutions and specialization serves niche marketplaces that we know well. This expertise gives us a successful foundation that spans generations. You never know where a career in insurance will take you. Whether you are starting your career or are looking for a company to grow your experience, at Great American Insurance Group, you can join our more than 8,100 employees to “Be Here. Be GREAT!” To learn more, visit our Career Page Apply Job! Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
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