[Remote] Workforce Management Leader

Note: The job is a remote job and is open to candidates in USA. Krasan Consulting Services is seeking a Workforce Management Leader who will drive the operational effectiveness and performance of the consulting workforce. This role focuses on goal setting, performance reviews, and fostering a high-performance culture while collaborating with various departments to enhance consultant engagement and performance. Responsibilities • Own and facilitate the consultant performance review process, partnering with Client Services, the PMO, and the Delivery Leads to gather feedback, assess performance trends, and support career development planning • Lead annual goal-setting process (for the Consulting Service team) and manage performance review cycles in partnership with the teams across the organization • Monitor consultant availability, personal time off, emergency leave, and unplanned absences to ensure workforce continuity and policy compliance • Coordinate documentation and response to underperformance or policy violations in collaboration with HR, Delivery Services leadership, and Client Services • Reinforce company expectations around professionalism, conduct, and accountability through proactive engagement and coaching • Partners with Project Managers and Delivery Leads to track day-to-day performance signals and surface early indicators of engagement risks • Provide workforce insights to support planning initiatives, including consultant readiness, trends, and availability forecasts • Collaborate with Client Service, Business Operations, and Human Resources to ensure accurate reporting of time tracking, time-off, and performance-related metrics that impact revenue and margin Skills • 7+ years of experience in workforce planning, HR operations, or performance management, ideally within a consulting or professional services environment • Strong understanding of performance review frameworks and behavioral management practices • Proven experience facilitating performance review processes • Demonstrated ability to empower teams and foster a high-performance culture • Excellent organizational and documentation skills, with diligent attention to detail • Proven ability to manage sensitive personnel issues with discretion and professionalism • Strong ability to build interpersonal relationships both internally and in a client setting • Excellent written and verbal communication skills, with the ability to influence across departments • Familiarity with workforce management tools, HRIS systems, and time-tracking platforms • Background in employee relations or coaching • Prior experience in state, local, and education (SLED) or public sector consulting • Familiarity with workforce tools or HRIS systems • Proactive, empathetic approach to workforce oversight and issue resolution Company Overview • Krasan Consulting Services is a technology management consulting firm and solutions integrator. It was founded in 2019, and is headquartered in Chicago, Illinois, USA, with a workforce of 51-200 employees. Its website is Apply tot his job