[Remote] Workforce Administrator

Note: The job is a remote job and is open to candidates in USA. CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers across the automotive industry. The Workforce Administrator manages the end-to-end resourcing process for Implementation projects, overseeing project requests and aligning associates based on geography, capacity, and skill to ensure effective project staffing and resource utilization.ResponsibilitiesReview incoming project requests to understand scope, required skillsets, timelines, and resource constraintsAssign resources to projects based on geography, availability, workload balance, and technical expertiseMaintain an active queue of projects and adjust assignments as priorities shift or new requests are submittedPartner with Resource Managers to track associate skillsets, identify gaps, and support cross-training initiatives that broaden product knowledge across the teamCollaborate with Project Managers to clarify project needs, confirm resource requirements, and guide them toward feasible scheduling optionsCommunicate available dates, staffing limitations, and alternative solutions when requested timelines cannot be metMonitor capacity trends and escalate risks related to bandwidth, skill shortages, or scheduling conflictsMaintain accurate documentation of assignments, resource profiles, and project status updatesContribute to continuous improvement of resourcing processes, tools, and forecasting practicesSkillsExperience in workforce management, resource coordination, project coordination, or a related operational roleStrong ability to interpret project requirements and translate them into actionable staffing decisionsExcellent organizational skills with the ability to manage multiple concurrent requestsStrong communication and relationship‑building skills across technical and non‑technical teamsProficiency with workforce planning tools, project management systems, or scheduling platformsAnalytical mindset with the ability to balance competing priorities and make data‑informed decisionsExperience supporting software implementation, IT services, or professional services environmentsFamiliarity with capacity planning, forecasting, or skills‑based routingBackground in cross‑functional collaboration with project managers and technical teamsBenefitsAnnual performance bonusMedical, dental, and vision benefitsPaid Time Off (PTO)401K Matching ProgramTuition ReimbursementCompany OverviewCDK Global is a leading provider of retail technology and software as a service (SaaS) solutions that help dealers and auto manufacturers run their businesses more efficiently, drive improved profitability and create frictionless purchasing and ownership experiences for consumers. It was founded in 1972, and is headquartered in Austin, Texas, US, with a workforce of 5001-10000 employees. Its website is http://www.cdkglobal.com/.Company H1B SponsorshipCDK Global has a track record of offering H1B sponsorships, with 2 in 2026, 33 in 2025, 40 in 2024, 27 in 2023, 48 in 2022, 54 in 2021, 31 in 2020. Please note that this does not guarantee sponsorship for this specific role.