[Remote] Work From Home | Hotel Reservations | Customer Service

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Cyber Focus AI is dedicated to helping cybersecurity professionals find new opportunities. They are seeking a Customer Service Representative to assist clients with hotel reservations and provide support throughout the booking process.ResponsibilitiesAssist clients in researching and booking hotel accommodationsProvide accurate information about hotel options, pricing, and amenitiesRespond promptly and professionally to client inquiries via phone, email, or online messagingMaintain accurate records of client interactions, preferences, and reservationsStay current on travel trends, hotel offerings, and industry updatesSkillsExcellent communication and customer service skillsFriendly, professional demeanor with strong attention to detailAbility to work independently and manage tasks effectivelyBasic computer skills and reliable internet connectionInterest in travel and helping clients plan exceptional hotel staysPrevious experience in customer service, hospitality, or sales is a plus but not requiredBenefitsFlexible, remote work environmentComprehensive training and access to booking tools and industry resourcesSupportive team culture with mentorship opportunitiesIncome-earning possibilities based on performanceAccess to exclusive travel discounts and industry perksCompany OverviewCyber Focus AI is an innovative recruiting firm dedicated to connecting top cybersecurity professionals with leading companies worldwide. It was founded in 2024, and is headquartered in Miami, US, with a workforce of 2-10 employees. Its website is https://cyberfocusai.com.



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