Remote Work From Home - Customer Service Representative
A great starter role is available at workwarp for a Remote Work From Home - Customer Service Representative! Join our team in the heart of Remote and enjoy a dynamic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a competitive compensation package, with a salary of a competitive salary. Â Â Apply now and our proprietary system will quickly have you in front of a live recruiter.
The Opportunity
Description
We're looking for Customer Service Representative, working in BPO industry in Houston, Texas, United States.
In this permanent work-at-home role, you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls for our clients' members or customers.
We offer medical, dental, vision, and 401K benefits as well as earned PTO. We also offer a referral bonus for all employees, equating to up to $400 in earnings potential.Salary is $12/hr in training and $13/hr in production.
 Handles a high volume of incoming calls professionally
 Gathers customer information, assesses and fulfills customer needs and educates customers where applicable regarding products and services thoroughly and efficiently
 Utilizes and navigates multiple systems simultaneously
 Meets all attendance requirements and is dependable
 Resolves... customer issues via one call resolution guidelines and/or escalated process
 Meets or exceeds company and client performance metrics
 Maintains a balance between company policy and client benefit in decision making
 Evaluates and identifies opportunities to drive process improvements that positively impact our client and its customers
 Takes responsibility for call disposition or compiles and documents customer information as required.
 Accepts and embraces changes within the current business environment.
Our Client
Our client is a top-rated and growing global outsourcer. Specializing in customer experience, product support, and automation. In offices and homes () around the world.
Huh!?! Well, you'll get this! They have a 4+ Glassdoor rating. And 91% of employees recommend them to friends. Check out this opportunity. You will find a big family. And an award-winning culture.
Be recognized for your work. Championed for your achievement. Be rewarded through recognition programs, performance awards, and celebrations. Be ensured of an encouraging work environment. Be assured of opportunities for growth and advancement. You can do it!
Make things better. Develop great relationships. Have the career you want. Where you want.
Experience Required for Your Success
 6 months of experience in customer service required ideally, in the health care industry, degree or appropriate education may be substituted for experience
 Stable work history
 Strong detail orientation and excellent communication/listening skills
 Ability to pass all skill assessments including demonstrated experience with Microsoft applications
 Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens
 Strong decision making and analytical abilities
 Ability to identify customer needs and clearly articulate products and services
 Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
 Highly developed sense of integrity and commitment to customer satisfaction
 Meets all attendance and dependability requirements
 Be a team player
 Ability to maneuver multiple applications while assisting callers
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible Apply Job! Ready for an Easy Start?This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
Apply Now
The Opportunity
Description
We're looking for Customer Service Representative, working in BPO industry in Houston, Texas, United States.
In this permanent work-at-home role, you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls for our clients' members or customers.
We offer medical, dental, vision, and 401K benefits as well as earned PTO. We also offer a referral bonus for all employees, equating to up to $400 in earnings potential.Salary is $12/hr in training and $13/hr in production.
 Handles a high volume of incoming calls professionally
 Gathers customer information, assesses and fulfills customer needs and educates customers where applicable regarding products and services thoroughly and efficiently
 Utilizes and navigates multiple systems simultaneously
 Meets all attendance requirements and is dependable
 Resolves... customer issues via one call resolution guidelines and/or escalated process
 Meets or exceeds company and client performance metrics
 Maintains a balance between company policy and client benefit in decision making
 Evaluates and identifies opportunities to drive process improvements that positively impact our client and its customers
 Takes responsibility for call disposition or compiles and documents customer information as required.
 Accepts and embraces changes within the current business environment.
Our Client
Our client is a top-rated and growing global outsourcer. Specializing in customer experience, product support, and automation. In offices and homes () around the world.
Huh!?! Well, you'll get this! They have a 4+ Glassdoor rating. And 91% of employees recommend them to friends. Check out this opportunity. You will find a big family. And an award-winning culture.
Be recognized for your work. Championed for your achievement. Be rewarded through recognition programs, performance awards, and celebrations. Be ensured of an encouraging work environment. Be assured of opportunities for growth and advancement. You can do it!
Make things better. Develop great relationships. Have the career you want. Where you want.
Experience Required for Your Success
 6 months of experience in customer service required ideally, in the health care industry, degree or appropriate education may be substituted for experience
 Stable work history
 Strong detail orientation and excellent communication/listening skills
 Ability to pass all skill assessments including demonstrated experience with Microsoft applications
 Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens
 Strong decision making and analytical abilities
 Ability to identify customer needs and clearly articulate products and services
 Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
 Highly developed sense of integrity and commitment to customer satisfaction
 Meets all attendance and dependability requirements
 Be a team player
 Ability to maneuver multiple applications while assisting callers
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible Apply Job! Ready for an Easy Start?This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
Apply Now