[Remote] Windchill Infrastructure & System Administrator

Note: The job is a remote job and is open to candidates in USA. Systems Innovation Engineering is a mission-driven technology company focused on strengthening national security and supporting critical industries. The Windchill Infrastructure & System Administrator is responsible for maintaining infrastructure supporting Windchill and related components, ensuring functionality and performance, and supporting application development projects for the US Navy.

Responsibilities
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions
• Review and confirm infrastructure setup to recommend and implement any optimizations for performance/scalability/cost savings (e.g. switch from monolithic to cluster, establishment of a load balancer and backup/recovery plan)
• Design, develop, and maintain a Windchill & ThingWorx Navigate image to be shared with Windchill Developers to support their daily work
• Responsible for installing and performing upgrades of Windchill, applying critical patch sets, and fixing security vulnerabilities on a regular basis with all infrastructure and applications supporting Windchill
• Responsible for performing rehosts to and data refreshes on non-production environments as needed
• Conduct comprehensive testing, including unit, integration, and system testing ensuring application infrastructure and performance is maintained
• Work with the larger Windchill production sustainment team to debug and resolve complex application/customization defects and issues that may require performance and infrastructure related investigations and solutions
• Develop and maintain technical documentation for all environment infrastructure
• Stay up to date with the latest Windchill developments and AWS industry best practices

Skills
• Currently hold or able to obtain a U.S. security clearance
• Currently hold PTC certifications for Windchill
• Currently hold relevant AWS certifications
• Bachelor's degree in Information Technology, Computer Science, Software Engineering, or other Engineering discipline
• Minimum 5 years of experience working with PTC's Windchill PLM & ThingWorx Navigate software, specifically performing installations, patching, upgrades, and rehosts
• Minimum 3 years of experience working with and setting up AWS cloud services to host Windchill
• Experience managing Ansible playbooks
• Experience with Windchill, ThingWorx Navigate, and AWS licensure
• Experience maintaining and optimizing performance of Windchill version 12+ and ThingWorx version 9+
• Experience diagnosing networking related issues
• Experience managing Active Directory and AppStream
• Experience reviewing and applying security STIGs on Windows and Linux
• Experience collaborating with the PTC Technical Support & R&D organizations
• Experience collaborating with AWS Technical Support
• Experience setting up and working with Virtualized Environments hosting Windchill
• Experience with installation and maintenance of an Oracle db
• Proficiency in Red Hat Enterprise Linux and Windows Server administration, as well as scripting for Windchill Implementations
• Knowledge of Windchill System & Business Administration, including security configurations
• Excellent problem-solving skills and attention to detail
• Strong communication and interpersonal skills
• Strong documentation skills
• Ability to work independently and as part of a team
• Experience with database management systems (e.g. Oracle and SQL Server) and SQL scripting
• Experience with and certifications in Agile software development methodologies
• Experience with Fortify or other SAST security scanning tools
• Familiarity with CI/CD pipelines and code management leveraging GIT (e.g. repo, branches, merging, conflict resolution, build hardening, ant scripting, and deployment vehicles like BIFF, SCF, etc.)
• In-depth understanding of the aerospace and defense industry
• Knowledge of DoD software development policies and requirements

Benefits
• Paid Time Off
• Paid Company Holidays
• Medical, Dental & Vision Insurance
• Optional HSA and FSA
• Base and Voluntary Life Insurance
• Short Term & Long-Term Disability Insurance
• 401k Matching
• Employee Assistance Program

Company Overview
• Systems Innovation Engineering provides defense suppliers with solutions that transform the efficiency of product development. It was founded in 2017, and is headquartered in Mullica Hill, New Jersey, USA, with a workforce of 11-50 employees. Its website is https://siecompany.com/.