[Remote] Wholesale Analyst
Note: The job is a remote job and is open to candidates in USA. Ferrellgas is a company that supports its field operations with remote corporate roles. The Wholesale Analyst will support the Wholesale team through operational execution, customer support, and logistics coordination, ensuring accurate processing of wholesale propane transactions and account management.ResponsibilitiesEnter, maintain, and update wholesale contracts, pricing agreements, and customer documentationProcess order entry, movement transactions, Bills of Lading (BOLs), and shipment-related documentationCoordinate transportation and delivery logistics with internal teams, suppliers, carriers, and customers to support timely product movementSupport pricing administration, including pricing updates, rate entry, and transactional accuracyProcess invoices and distribute customer billing documentation accurately and timelyAssist with invoice discrepancies, billing disputes, customer questions, and account-related concernsPartner with Finance, Credit, and Accounts Receivable to support account reconciliation, collections follow-up, and customer credit mattersSupport customer account setup, maintenance, and updates to ensure accurate account information and documentationAssist with preparing pricing quotes, customer proposals, and wholesale contractsRespond to customer inquiries and coordinate follow-up to support issue resolution and customer satisfactionTrack customer usage, contract performance, and account activity to support operational and commercial decision-makingMaintain and track prospect and customer information to support sales pipeline visibility and account managementSupport customer outreach, follow-up communication, and business development activities in partnership with the Wholesale teamDevelop working knowledge of wholesale propane supply, logistics, pricing, transportation, and market operationsServe as an operational and commercial backup to the Wholesale team during periods of absence or increased business demandMaintain accurate records, reporting, and system updates related to wholesale transactions and customer activityIdentify operational issues, discrepancies, and process improvement opportunities to support efficiency and service levelsCollaborate cross-functionally with Wholesale, Transportation, Supply, Finance, and customers to support business objectives and service deliverySkillsBachelor's degree in Business, Supply Chain, Logistics, Finance, or a related field preferred; Associate degree or equivalent combination of education and experience considered1+ years of professional experience in operations, logistics, customer service, account coordination, sales support, or a related business functionStrong organizational skills with exceptional attention to detail and the ability to manage multiple priorities effectivelyStrong written and verbal communication skills with the ability to professionally interact with customers and internal stakeholdersDemonstrated problem-solving skills and ability to adapt in a fast-paced environmentComfortable supporting customer conversations and gaining exposure to commercial and sales-related activitiesStrong analytical skills, follow-through, and accountabilityProficiency in Microsoft Office applications, including Excel, Word, and OutlookAbility to work collaboratively across departments and maintain effective working relationshipsMust be a U.S. citizen, national, permanent resident, or otherwise authorized to work in the United StatesApplicants must not require visa sponsorship now or in the futureExperience supporting customer accounts, order management, invoicing, logistics coordination, or commercial operations preferredBenefitsComprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insuranceIncome Protection: Company-provided short-term and long-term disability, life insurance, and AD&DFinancial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursementWellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare supportEmployee Perks: Referral program, employee discount programs, and propane savingsCompany OverviewBlue Rhino is a provider of grill cylinder exchange in the United States. It is a sub-organization of Ferrellgas. It was founded in 1994, and is headquartered in Winston Salem, North Carolina, USA, with a workforce of 501-1000 employees. Its website is http://www.bluerhino.com/.