[Remote] WFH Customer Onboarding Consultant

Note: The job is a remote job and is open to candidates in USA. Virtualite is a Business Process Outsourcing Services company that partners with entrepreneurs and growing organizations to streamline operations. They are seeking a Customer Onboarding Consultant to guide new customers through a smooth onboarding experience, ensuring they understand the next steps and feel confident with Virtualite's solutions.ResponsibilitiesWelcome new customers and guide them through onboarding steps from start to finishLead onboarding calls and virtual meetings to confirm needs, expectations, and timelinesCollect key information and ensure documentation is completed accuratelyIdentify early expansion or upsell opportunities during onboardingMaintain detailed notes and progress tracking in CRM toolsSkillsStrong communication skills and a professional, client-first approachOrganized, dependable, and comfortable managing multiple accounts at onceAbility to work independently in a remote environmentTech-savvy and comfortable using CRM systems and virtual toolsMotivated by goals and committed to delivering an excellent customer experienceExperience in onboarding, customer success, or account management is a plus but not requiredBenefitsCompetitive compensation with performance-based incentivesBenefits including medical, dental, vision, 401(k), and paid time offFully remote, work-from-home flexibilityOngoing training and leadership supportGrowth opportunities within a scaling organizationCompany Overview It was founded in undefined, and is headquartered in , with a workforce of 51-200 employees. Its website is .