[Remote] Website Product Coordinator

Note: The job is a remote job and is open to candidates in USA. Marsh McLennan Agency (MMA) is a leading provider of business insurance and employee benefits solutions. The Website Product Coordinator will enhance the digital presence of MMA by supporting website compliance, optimizing online platforms, and collaborating with cross-functional teams to improve user engagement and lead conversion.ResponsibilitiesSupport website compliance, site consolidation, and optimization of our online presence across digital platformsAssist with collecting and translating business requirements, managing workflows, and conducting thorough site testing for monthly deploymentsTroubleshoot website and platform issues, partnering with web developers and the Digital Marketing team to resolve themMonitor Core Web Vitals, performance metrics, and technical SEO to identify issues and improve site healthCommunicate site changes, downtime, bugs, and resolutions to the appropriate stakeholdersTrain internal teams on content authoring best practices and document new features after development releasesClearly explain complex digital concepts to colleagues with different levels of technical expertiseContinuously learn through hands-on work and collaboration with cross-functional teams and external partnersOccasional travel may be required. Travel may consist of off-site venues, occasional overnight stay, visits to other operating companiesSkillsBachelor's degree in marketing, computer science, business or related area, or equivalent work experience1-3 years of website experience, with foundational knowledge of HTML, CSS and JavaScriptStrong interpersonal skills with the ability to collaborate effectively with team members and stakeholdersExperience using ticketing systems such as ADO, JIRA, or ServiceNowExposure to web analytics tools (Google Analytics, Adobe Analytics) and data to drive decisions, identify opportunities, and validate the success of site changes/enhancementsExperience with web accessibility standardsProven track record of effectively managing multiple projects/tasks of varying complexities in a fast-paced, deadline-driven environmentSpecific experience with Adobe Experience Manager CMS, a major plusFamiliarity with A/B testing and optimization tools (Adobe Target, Optimizely), site performance and vitals monitoring tools (Google Search Console, Google Lighthouse), and tag management systems (Google Tag Manager, Adobe Launch)BenefitsGenerous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesRemote workCharitable contribution match programsStock purchase opportunitiesHealth and welfare benefitsTuition assistance401K savings and other retirement programsEmployee assistance programsCompany OverviewMarsh McLennan is an insurance company that provides business insurance, employee benefits, and private client insurance solutions. It is a sub-organization of Marsh & McLennan. It was founded in 2003, and is headquartered in White Plains, New York, USA, with a workforce of 10001+ employees. Its website is https://www.marshmma.com.Company H1B SponsorshipMarsh McLennan Agency has a track record of offering H1B sponsorships, with 2 in 2025, 2 in 2023, 2 in 2022, 2 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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