[Remote] WC Claims Training Associate - Remote

Note: The job is a remote job and is open to candidates in USA. CCMSI is a leading Third Party Administrator that specializes in risk management solutions. They are seeking motivated individuals to join their LevelUP Career Development Program, which offers structured training to prepare trainees for a professional career in Workers’ Compensation Claims Adjusting.ResponsibilitiesLearn CCMSI systems and everyday tools (email/calendar, shared drives, claim systems)Process incoming documents and billsComplete required forms and claim paperworkCommunicate by phone and email with people involved in a claim (injured employees, medical offices, employers, attorneys)Support experienced Claims Professionals by assisting on claim filesSet up new claims and gather key informationMake required contact with involved parties promptly (injured employee, employer, medical providers)Conduct basic claim investigations and document findings clearlyBuild action plans, track deadlines, and move claims forwardWork with a mentor and take on a growing claim workload as your skills developPrepare for and (if required for the work you’re assigned) pass a state licensing examManage a larger group of active claim files with increased independenceParticipate in claim reviews and legal reviews as part of your learningComplete advanced best-practices training and prepare for promotionSkillsHigh School Diploma or equivalentInterest in building a long-term career in a professional office environmentStrong organization and time management skills (you can prioritize, track tasks, and meet deadlines)Strong written communication (clear grammar, complete sentences, accurate documentation)Strong interpersonal skills (professional, respectful, able to listen and explain)Comfort using technology and learning new systems (typing, navigating multiple applications)Dependability (consistent attendance, follow-through, and ownership of work)Ability to learn and follow guidelines, documentation standards, and time-sensitive requirementsAbility to work effectively with feedback, coaching, and evaluations throughout the programAbility to pass a state licensing exam if required for the claims you will support/handleExperience in customer service, call center, administrative support, healthcare office work, legal support, or similar fast-paced environmentsBilingual (Spanish) proficiency — highly valued for communicating with injured employees, employers, or partners, but not requiredExperience managing multiple tasks while maintaining accuracy and attention to detailFamiliarity with Medical Terminology is helpful but not requiredBenefits4 weeks of PTO (accrues throughout the year in accordance with company policy) + 10 paid holidays in your first yearComprehensive benefits: Medical, Dental, Vision, Life, and Disability InsuranceRetirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)Career growth: structured training + clear advancement opportunitiesCompany OverviewCCMSI is a third-party administrator for workers'​ compensation and property/casualty self-insurance programs. It was founded in 1978, and is headquartered in Danville, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://www.ccmsi.com.



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