[Remote] VP, Sales Operations

Note: The job is a remote job and is open to candidates in USA. iBase-t is a category-defining Manufacturing Execution Systems (MES) and Maintenance Repair and Overhaul (MRO) software platform trusted by top Aerospace & Defense companies. They are seeking a VP of Sales Operations to architect the Sales Operations function, focusing on building systems, processes, and AI-powered tools to enhance sales team performance and support the company's growth ambitions.ResponsibilitiesSalesforce — own it completely. Data integrity, pipeline hygiene, forecasting architecture, dashboards, and adoption across the sales team. If the CRO can't trust the data, nothing else worksForecasting — build and own the weekly, monthly, and quarterly forecast process. The CRO should be able to walk into any board or investor conversation with a number they can defendTerritory design and quota setting — working with the CRO to design AE territories, set quotas, and ensure the coverage model is built to winCompensation plan design and administration — build comp plans that are simple, motivating, and aligned to company objectives. Own the calculation, tracking, and communication of variable compensationAI-powered sales tooling — this is the highest-priority initiative in year one. Identify, implement, and operationalize AI tools that make the sales team faster, smarter, and more prepared. Account research, meeting intelligence, pipeline analytics, competitive intelligence — build an AI-powered sales stack that gives iBase-t an unfair advantageSales process and methodology — codify how iBase-t sells. Stage definitions, exit criteria, discovery frameworks, deal review cadences. Build the playbookReporting and analytics — weekly pipeline reports, win/loss analysis, AE productivity metrics, and board-level revenue reporting. You turn data into decisionsOnboarding infrastructure — build the operational foundation for ramping new AEs efficiently as the team scalesPartner with the CMO and Marketing Operations on pipeline attribution, lead flow, and the handoff between Marketing and SalesSkillsAI fluency — you are already building AI-powered workflows into your daily work. You have hands-on experience implementing AI sales tools and you know which ones actually move the needle. This is not a role for someone who is curious about AI — it is a role for someone who is already using it to redefine what Sales Ops can do5+ years in Sales Operations, Revenue Operations, or a closely related function at an enterprise software company with $500K+ average selling pricesDeep Salesforce expertise — you have owned a Salesforce instance, not just used one. CRM architecture, custom objects, workflow automation, forecasting, and reporting are all in your wheelhouseDemonstrated experience building and running a forecasting process that sales leadership and the board can rely onExperience designing sales compensation plans — structure, mechanics, modeling, and administrationStrong analytical skills — you are comfortable in Excel, BI tools, and increasingly in AI-assisted analytics environmentsTrack record of building operational infrastructure in a high-growth environment — you know how to prioritize and sequence in a resource-constrained settingExecutive communication skills — you will present to the CRO, the board, and TA Associates; your output needs to be clean, clear, and defensibleExperience in enterprise software with long, complex sales cycles — understanding the nuances of multi-stakeholder, multi-year deal managementFamiliarity with the Aerospace & Defense market — not required, but a meaningful advantageExperience at a PE-backed company — understanding of the reporting cadence, financial discipline, and growth expectations that come with institutional backingHands-on experience implementing AI sales tools such as Gong, Clari, Chorus, or similar — and a point of view on what's nextBackground in both Sales Ops and Marketing Ops — the ability to own the full revenue operations picture is a significant plus as we scaleCompany OverviewHeadquartered in Lake Forest, California, iBase-t simplifies Aerospace & Defense manufacturing. It was founded in 1986, and is headquartered in Foothill Ranch, California, USA, with a workforce of 201-500 employees. Its website is https://www.ibaset.com/.