[Remote] VP, Revenue Operations

Note: The job is a remote job and is open to candidates in USA. Garner Health is a fast-growing healthcare technology company committed to transforming the healthcare economy. The VP of Revenue Operations will lead the operational infrastructure for the Revenue Team, ensuring effective execution of sales and client management processes while supporting the team's professional development and innovation initiatives.ResponsibilitiesDesign and own the operational infrastructure that supports a complex, broker-led selling motion (e.g., Aon, Mercer, WTW) alongside direct and alliance channelsLead the forecasting and capacity modeling for the entire commercial engineOwn and evolve the day-to-day workflows for the Revenue organization to ensure a high-bar, consistent execution across the full customer lifecycleEstablish the 'source of truth' by defining and governing the core metrics that measure departmental health, from top-of-funnel engagement to NRRLead the strategy for continuous professional development, ensuring the team is supported by a rigorous training and certification ecosystem that maintains our high-bar SME standardsMaintain a centralized, up-to-date knowledge base to ensure the Revenue team has the most current strategic and product information at their fingertipsAct as a technical thought-leader to evolve our tech stack (Salesforce, Outreach, ZoomInfo, etc.) into a sophisticated platform that tracks complex channel attribution and renewal lifecyclesProactively identify and deploy new technologies or systemic improvements that keep Garner’s operational infrastructure ahead of our scaleSkillsBachelor's Degree10+ years of experience in Revenue or Commercial Operations in a SaaS or technology businessProven experience leading Revenue Operations within a high-growth environment that has reached or exceeded $500M in ARRMastery of complex, non-direct sales motions (e.g., channel-led, consultant-driven, or partner-heavy environments)Deep expertise across the full customer lifecycle, with a track record of driving operational efficiency in both high-velocity new-logo acquisition and retention motionsAbility to drive adoption of new systems and processes across a diverse, high-performing revenue teamTrack record of building and maintaining world-class teams; you are a skilled recruiter, mentor, and coach who prioritizes talent developmentA desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedbackBenefitsEquity incentiveFlexible PTOMedical/Dental/Vision plan options401(k) with company matchFlexible spending accountsTeladoc HealthCompany OverviewGarner Health is a healthcare technology company that connects employers and employees with high-performing medical providers. It was founded in 2019, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://www.garnerhealth.com.