[Remote] VP, Product Design & Experience - Property & Specialty

Note: The job is a remote job and is open to candidates in USA. Liberty Mutual Insurance is seeking a VP, Product Design & Experience for their Property & Specialty division. This role involves leading the strategy for personal lines property products, collaborating with stakeholders, and driving innovative solutions to enhance customer experiences. The VP will also be responsible for managing a high-performing team and ensuring operational excellence through data-driven approaches.ResponsibilitiesOwn the vision, strategy, and roadmap for the Homeowners product portfolio, designing innovative products and offering strategies that drive profitable growth across both Independent Agent and Direct channelsLead strategy for Coverage A adequacy, including ownership of default settings, customer experience, renewal treatment, and related coverage decisionsDefine and evolve contract language strategy in partnership with Claims, Legal, Underwriting, and other key stakeholders, ensuring our products remain responsive to changing market conditions and customer needs while driving consistency, clarity, and strong customer outcomesShape and optimize renewal experience strategies, including capping, rewrites, loyalty programs, and other retention levers, to improve customer lifetime value and support sustainable growthServe as a critical contributor to our key technology platform initiative, translating product, underwriting, and operational expertise into a modern technology platform that enhances speed to market and scalabilityDrive operational excellence across Property Solutions capabilities, leveraging data, automation, advanced analytics, and emerging technologies-including AI-to improve efficiency, decision-making, and customer experienceBuild, lead, and develop a high-performing team, fostering a culture of accountability, innovation, collaboration, and continuous improvement while advancing both organizational objectives and individual career growthSkillsBachelor's degree in business, economics, or other quantitative fieldMinimum 10 years of experience in the insurance industry with progressive responsibilityExperience managing individuals or operations requiredExpert knowledge of product offerings, business processes, product line systems, underwriting rules, pricing plans and databasesExpert knowledge/expertise of insurance concepts and financial metricsMust have exceptional planning, organizational, analytical, decision-making, problem-solving, and communication skills, including proven ability to leverage skills and influence other leaders across a matrixed organizationAdvanced degree and/or ACAS/FCAS designation preferredBenefitsFlexible Time Off Annual Accrual - days: 25Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.Comprehensive benefitsWorkplace flexibilityProfessional development opportunitiesA host of opportunities provided through our Employee Resource GroupsCompany OverviewLiberty Mutual Insurance provides a broad range of insurance products and services. It was founded in 1912, and is headquartered in Boston, Massachusetts, USA, with a workforce of 10001+ employees. Its website is http://www.libertymutualgroup.com.Company H1B SponsorshipLiberty Mutual Insurance has a track record of offering H1B sponsorships, with 7 in 2025, 14 in 2024, 5 in 2023, 8 in 2022, 12 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.