[Remote] Virtual Visit Facilitator (Remote)

Note: The job is a remote job and is open to candidates in USA. University of Minnesota Physicians is a non-profit organization focused on advancing health and medicine. They are seeking a Virtual Visit Facilitator to support virtual patient visits by confirming provider calendars, initiating visits, and communicating with patients and providers remotely. Responsibilities Confirms provider calendar's by following up with patients and ensuring all pertinent medical records have been received and are available to the provider or collecting missing records Initiating virtual (video and telephone) visits with the patient, collecting registration and co-payment, detailing pertinent information such as the reason for their visit, health history, home medication review, health questionnaires Communicates with patients, providers, and other team members remotely through phone and other technologies Correcting and maintaining registration error work queues Skills High School Diploma or GED At least 1-year of customer service experience Proficient with technology Private and professional appearing remote work location required Benefits Healthcare (including vision & dental) 401K Parking & tuition assistance Company Overview University of Minnesota Physicians provides exceptional patient care, conducts medical research, and trains health professionals. It was founded in 1997, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship University of Minnesota Physicians has a track record of offering H1B sponsorships, with 25 in 2025, 28 in 2024, 35 in 2023, 28 in 2022, 32 in 2021, 20 in 2020. Please note that this does not guarantee sponsorship for this specific role.