[Remote] Virtual Events Associate

Note: The job is a remote job and is open to candidates in USA. athenahealth is a company focused on creating a thriving ecosystem for accessible, high-quality healthcare. They are seeking a Virtual Events Associate to manage the production of virtual events and webinars, ensuring seamless execution and collaboration with various teams. Responsibilities Support the technical setup, configuration, and execution of multiple virtual events and webinars weekly, ensuring high-quality streaming and user experience Drive complex event logistics including platform integrations, speaker tech checks, and live troubleshooting Monitor live sessions proactively, resolving technical issues swiftly to minimize disruption Partner with marketing, sales, customer success, and IT teams to optimize event technology and workflows Coach and support speakers and stakeholders on event platforms and tools, ensuring technical readiness and confidence Develop and maintain detailed post-event analytics, tracking attendance, engagement, and technical performance metrics Use data insights to recommend and implement improvements in event technology and processes Maintain and enhance event documentation, templates, and digital asset management Expert use of Microsoft tools including Stream, SharePoint, Forms, and Clipchamp for content creation and event management Hands-on experience with marketing and event platforms such as Cvent, Bynder, Salesforce, and webinar hosting tools Ability to troubleshoot and optimize integrations between multiple events and marketing systems Follow and contribute to evolving best practices for virtual event production and technology use Skills Bachelor's degree in marketing, communications, business, or related field 1+ years of experience in event management, preferably in healthcare or technology industries Strong technical skills with experience in virtual event platforms, streaming technologies, or digital production Solid marketing background or experience working closely with marketing teams and campaigns Exceptional organizational skills with the ability to manage multiple technical tasks and deadlines Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders Calm, solution-oriented approach to live event challenges and time-sensitive situations Experience or interest in marketing operations, digital marketing, or event technology Strong, reliable internet connection required Minimal travel expected In‑person or executive‑level event planning experience preferred Proficient in Microsoft 365 tools and marketing technology platforms (Cvent, Bynder, Salesforce preferred) Benefits Commuter support Employee assistance programs Tuition assistance Employee resource groups Collaborative workspaces Company Overview Athenahealth is a provider of medical practice automation and claims management software to medical groups and health systems. It was founded in 1997, and is headquartered in Watertown, Massachusetts, USA, with a workforce of 5001-10000 employees. Its website is