[Remote] Virtual Assist - Auto Adjuster - Remote (CST/MST/PST)

Note: The job is a remote job and is open to candidates in USA. Allstate is a leading insurance company that has been protecting families for over 90 years. They are seeking a Virtual Assist Auto Adjuster who will work remotely to conduct inspections, analyze damages, and provide exceptional service to customers with vehicle repair needs. Responsibilities Communicate clearly and efficiently with all parties involved, ensuring that the customers’ needs are met with the highest level of professionalism and care Reviewing, writing estimates, creating supplements, and handling total losses for a wide variety of vehicles Investigate auto claims by performing detailed reviews of damage and interpreting policies to determine coverage Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills Execute policies along policy agreements, and keep a clear record of your work in a claims system that you will be trained on Skills On-camera presence when assisting customers, participating in team meetings, or as otherwise directed Willingness to work one of the following schedules to be determined by business needs: Central Standard Time Zone 10:00 am - 6:30 pm, Mountain Standard Time Zone 9:00 am - 5:30 pm, Pacific Standard Time Zone 8:30 am - 5:00 pm A dedicated workspace in your residence that is private and free from distractions A minimum internet bandwidth of 50 MB download speed and 5 MB upload speed Appropriate work surface and seating As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor If required, secure license(s) within 60 days of hire Regular, predictable attendance is an essential function of this job Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus The candidate(s) offered this position will be required to submit to a background investigation 18 months+ previous experience in auto Collision estimating using CCC or Mitchell Demonstrated expertise in crafting comprehensive cost estimates for paintwork, body, frame restoration and mechanical Proficiency in using virtual inspection tools and applications Strong analytical skills to assess damages and write accurate estimates Excellent communication skills to interact with customers and stakeholders effectively Ability to work independently and manage time efficiently in a virtual work environment Familiarity with insurance policies and industry regulations related to auto claims Benefits Medical, dental, and vision coverage. Allstate pension plan and 401(k) savings plan. Ayco financial coaching. Spring Health mental and emotional wellbeing resources. Paid parental leave. Adoption reimbursement. Paid time off. Tuition reimbursement. Wellness incentives. Company Overview Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate. It was founded in 1931, and is headquartered in Northbrook, Illinois, USA, with a workforce of 10001+ employees. Its website is