[Remote] Vice President, Sales Operations

Note: The job is a remote job and is open to candidates in USA. MDVIP is a national leader in personalized healthcare, empowering members through a network of concierge primary care physicians. The Vice President, Sales Operations is responsible for optimizing the company's revenue engine by enhancing sales processes, managing pipeline forecasting, and leading a high-performing sales operations team.ResponsibilitiesOwn forecasting process, cadence, and accuracy across all segmentsEstablish standardized pipeline definitions, stage progression criteria, and inspection rhythmsDeliver actionable insights on pipeline health, conversion rates, and deal velocityIdentify risks and opportunities to achieve revenue targetsDesign and continuously improve end-to-end sales processes (lead-to-close)Implement best practices for deal qualification, opportunity management, and account planningReduce friction across handoffs (Marketing ? Sales ? Operations)Drive consistency and discipline in CRM usageDefine and track key performance indicators (KPIs) across the funnelBuild dashboards and reporting for executives and frontline leadersAnalyze performance by segment, region, product, and repProvide data-driven recommendations to improve productivity and win ratesOwn the sales tech stack (e.g., CRM, forecasting tools, sales engagement platforms)Drive system optimization, integration, and data hygieneEvaluate and implement new tools to improve efficiency and insightsPartner with RevOps/IT on data architecture and reporting infrastructurePartner with executive leadership to define and operationalize the annual revenue planTranslate company growth targets into sales capacity models, quotas, territories, and coverage plansSupport pricing, packaging, and sales segmentation strategiesLead annual and quarterly sales planning cyclesDesign and partner with Finance team to administer sales compensation plans aligned with company objectivesEnsure plans drive the right behaviorsPartner with Finance to model cost of sales and incentive effectivenessReview commission calculations and governanceAct as the connective tissue across Sales, Marketing, Operations, and FinanceAlign on pipeline generation, lead quality, and conversion expectationsSupport board reporting and investor communicationsEnable operational rigor across the full revenue lifecycleBuild and lead a high-performing Sales Operations team of 6-8Develop talent and establish clear roles, responsibilities, and performance expectationsFoster a culture of accountability, continuous improvement, and data-driven decision-makingSkills12+ years of experience in Finance, Sales Operations, Revenue Operations, or related roles3–5+ years in a leadership capacityStrong analytical skills with deep experience in forecasting, pipeline analytics, and KPI developmentExpertise in CRM systems (e.g., Salesforce) and sales tech stackProven ability to influence senior stakeholders and drive cross-functional alignmentExperience in high-growth and/or private equity-backed environmentsBenefitsCompetitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.Comprehensive benefits: health, dental, vision insurance, and retirement plans.Professional development: access to ongoing training and leadership development programs.Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.Medical/prescription drug coverageDental coverageVision coverageFlexible Spending AccountHealth Savings AccountDependent Care Flexible Spending AccountBasic and Supplemental Life Insurance & Accidental Death and DismembermentDisability Income Protection PlanEmployee Assistance Program401(k) retirement programVacationPaid Holidays and Personal timePaid Sick and Family and Medical Leave time as required by lawCompany OverviewMDVIP was founded as an alternative to a primary healthcare system characterized by long wait times and overextended physicians. It was founded in 2000, and is headquartered in Boca Raton, Florida, USA, with a workforce of 501-1000 employees. Its website is http://www.mdvip.com/.