[Remote] Vice President of Account Management (Sales)
Note: The job is a remote job and is open to candidates in USA. nxtplay search group is seeking a VP of Account Management for a high growth PE backed SaaS company. The role involves owning growth within the existing customer base, focusing on renewals and expansion, and leading a team of Account Managers to drive net revenue retention.ResponsibilitiesNet revenue retention. Full accountability for expansion and retention in the installed base — the commercial number on the existing customersRenewals. Owning the commercial renewal motion end to end: forecasting, negotiation, pricing, and on-time close. Protecting gross revenue retentionExpansion. Driving upsell, cross-sell, and seat/usage expansion. Turning product value and account health into incremental ARRThe AM team. Leading, coaching, and developing a team of quota-carrying Account Managers. Setting quotas, designing the comp plan, running the forecast cadence, and raising the bar on sales execution within the baseCommercial relationship ownership. Being the senior commercial owner of the existing-customer relationship — pricing, negotiation, and growth strategy at the account levelForecast on the base. Running a disciplined forecast on renewals and expansion that leadership can rely on, and surfacing churn or downsell risk earlySkillsTrack record leading account management or expansion sales in B2B SaaS — owning renewals and expansion (NRR/GRR) into an existing customer baseExperience running AM as a sales function — quota-carrying teams, comp plans, forecast rigor — not as a support or relationship-only orgStrong commercial instincts: pricing, negotiation, and turning account health into revenueA coaching orientation, including experience moving a team toward (or deeper into) a sales-focused, quota-carrying motionExperience in PE backed SaaS companies leading sales and CS/expansion into the customer baseExperience building or maturing an expansion motion and the systems behind itFluency with modern AM tooling and AI-assisted account management workflowsCompany OverviewAt nxtplay Search Group we understand the drive and determination it takes to succeed at the highest level of competition. It was founded in 2024, and is headquartered in Wilmington, North Carolina, US, with a workforce of 2-10 employees. Its website is http://www.nxtplaysearchgroup.com/.