[Remote] Vice President of Account Management

Note: The job is a remote job and is open to candidates in USA. Select Search Group is a high-growth, PE-backed vertical SaaS company seeking a VP of Account Management to lead customer expansion efforts. The role involves managing a team of account managers, driving revenue retention, and collaborating with cross-functional teams to enhance the company's growth strategy.ResponsibilitiesOwn GRR and NRR targets — and the strategy to hit themCoach and develop your AM team with a bias toward sales-minded, customer-first executionBuild and refine the playbooks, processes, and comp structures that drive consistent expansionPartner cross-functionally with product, marketing, and CS to align the expansion motion with the roadmapBring forecasting rigor and clear reporting cadence to the CRO and boardSkills8+ years in account management or customer success, with at least 3 in a leadership role at a vertical SaaS companyA track record of improving NRR in a product-led or sales-assisted expansion modelStrong coaching instincts — you develop people, not just manage themComfortable in a metrics-driven, PE-backed environment where the bar is high and expectations are clearExperience designing or refining comp plans, coverage models, and renewal processes from scratchBenefits100% RemoteCompetitive comp with equity upside and room to grow with the businessCompany OverviewSelect Search Group is a values-driven executive search firm specializing in direct-hire Accounting, Finance, Human Resources, Marketing, Sales, and Operations positions. It was founded in 2025, and is headquartered in , with a workforce of 2-10 employees. Its website is https://www.selectsearchgroup.com.